At ING, were passionate about creating experiences that make banking simpler, smarter, and more rewarding for our customers. Join us on a 12-month Fixed-Term opportunity where your ideas will be valued, your growth supported, and your work will help shape digital experiences used by millions of customers every day.

We're looking for a Product Designer to join our Digital Tribe, where you'll help shape seamless, mobile-first experiences across ING's digital channels. As part of our Design Excellence team, you'll collaborate with talented specialists across Product, Engineering and Design, combining research, UX, UI and Service Design to deliver simple, engaging and customer-focused solutions.

What youll do

• Design endtoend experiences across mobile and digital platforms, from Discovery, Research and ideation to prototyping, usability testing and delivery.
• Collaborate closely with Product, Engineering, Brand and fellow designers to deliver customerpositive solutions.
• Create clear, intuitive interaction designs, customer journeys, wireframes and prototypes that align with INGs challenger mindset.
• Advocate for humancentred design, accessibility best practices and consistent use of our global design system.
• Communicate insights, design rationale and user needs to stakeholders, participating actively in critiques and agile ceremonies.

What were looking for

• Proven capability in Figma, wireframing, prototyping and modern design tools.
• 24 years experience in UX or Product Design, with a strong portfolio showcasing Product, UX, UI and Service Design skills.
• A datainformed, curious mindset with the ability to ask thoughtful questions and translate insights into design decisions.
• Excellent communication and collaboration skills, thriving in fastpaced, agile, crossfunctional environments.
• Passion for crafting simple, impactful mobilefirst customer experiences; financial services experience is a bonus, not a must.

 Whats in it for you?

• Discounted ING Health Insurance.
• An additional Rest Day to support your wellbeing.
• An IMPACT Day to volunteer on approved sustainability activity.

About Us

At ING, were all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities were proud to support. Joining ING means stepping into an environment where your individuality isnt just welcomed - its celebrated. Weve built a culture thats fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether youre taking ownership of exciting projects, thinking outside the box, or working with global colleagues, youll find ING is the kind of place where growth isnt just a possibility; its a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, youll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if youre interested but dont meet all the criteria, we encourage you to apply. Were invested in fostering a diverse and inclusive workplace where everyone feels like they belong. Were your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

Sounds like your kind of vibe? We cant wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

Need more?

Contact: Mia Annamalai at mia.annamalai@ing.com (opens in new window)

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com (opens in new window)