At ING we are looking for a Business Control Expert

Your role and work environment:

We are looking for a talented and enthusiastic MiFID Private Banking Control Specialist

to join our Private Banking Operations Team of COOInvestment & Protection

The responsibility of this team is establishing and executing the first-line control framework supporting Private Banking investment services, and our way of working is data-driven, risk-focused and collaborative, combining regulatory expertise, analytical insight and close partnership with the business to ensure the highest standards of investor protection and regulatory compliance.

Your key responsibilities:

As a MIFID Control Banking Specialist you will:

Execute transaction-level and portfolio-level MiFID controls.

Monitor suitability, target market, sustainability preferences and client investment profiles.

Review client-initiative transactions and potential circumvention of MiFID controls.

Verify the delivery and appropriate archiving of suitability reports, KIDs and supporting evidence.

Monitor portfolio alignment with risk profile, investment horizon, objectives and contractual limits.

Analyse exceptions, identify root causes and coordinate remediation.

Produce auditable evidence and periodic MiFID control reporting.

Escalate material or recurring issues through the established governance.

Collaborate with Private Banking, Portfolio Management, Operations, Compliance, Legal, NFR and Data teams.

Support automation and continuous improvement of the control framework.

What are we looking for?

Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits dont hesitate to apply!

Solid understanding of MiFID II, investor protection principles and suitability requirements.

Experience in Private Banking, Wealth Management, Investment Services, Risk, Controls, Compliance or related functions.

Strong analytical skills with the ability to identify trends, exceptions and root causes from large data sets. Ability to independently challenge, investigate and assess investment-related activities while maintaining a constructive business partnership.

Strong attention to detail and commitment to delivering high-quality, auditable work. Excellent communication skills, capable of translating regulatory requirements into practical business actions. Experience working with reporting, data analysis and control monitoring tools (Excel, Power BI, SQL or similar).

Ability to manage multiple priorities and work effectively in a dynamic and evolving environment.

Fluency in English. Spanish is highly valued.

We will be especially interested in candidates who:

Have previous experience in MiFID controls, suitability monitoring, investment advisory, discretionary portfolio management or product governance.

Hold a recognised MiFID certification (EFPA, CFA, CISI or equivalent).

Have contributed to designing or improving control frameworks, governance processes or regulatory reporting.

Enjoy combining regulatory expertise, data analysis and stakeholder management to drive better client outcomes.

Knowledge of Spanish regulations and proficiency in Spanish will be highly valuable.

What do we offer?

The time you spend at work, the challenges you face or the lessons you get are very important, but What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.

Check out what is waiting for you!

Balance That Works.

We put balance to work, so you can do it too. With our customers needs first, the teams and your own, we agree when to come to ING MAD and when to work best from home. More time together when it matters, more freedom when you need it. 

Restaurant card.

So that thinking about what to have for lunch doesnt take up your time or your cravings.

Our house will be your home.

In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more!

Health insurance.

For you and all your family (spouse/partner and children).

Life insurance.

We help you protect what matters most to you.

Flexible remuneration.

In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids

Free company shuttle.

It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably.

Banking benefits.

Special loans with more beneficial conditions.

Special mortgage conditions after 6 months working at the bank.

And you can benefit from our pension plan after 1 month with us!

More vitality and more belonging

360 care of the employee (physical, mental, social connection & purpose).

Physiotherapy service on site.

Clinics with professional, world-class athletes.

Gympass service.

Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIG.

International Remote work program.

Get to know Us

We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go.

A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.

And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries.

We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society.

And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey.

Making things happen, helping others be successful, always being one step aheadthats our DNA. If you look at yourself in the mirror and your reflection matches our way of being and workingwe are looking forward to meeting you!

At ING, you belong just as you are. We hire and support people for their talent and potential and we know that when you can be yourself, you do your best work.

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En ING estamos buscando un/a Business Control Expert

Tu funcin y entorno de trabajo:

Buscamos una persona talentosa y entusiasta para el puesto de MiFID Private Banking Control Specialist, que se incorpore a nuestro equipo de Operaciones de Banca Privada dentro de COO Investment & Protection.

La responsabilidad de este equipo es establecer y ejecutar el marco de control de primera lnea que da soporte a los servicios de inversin de Banca Privada. Nuestra forma de trabajar est impulsada por los datos, orientada al riesgo y basada en la colaboracin, combinando experiencia regulatoria, capacidad analtica y una estrecha colaboracin con el negocio para garantizar los ms altos estndares de proteccin al inversor y cumplimiento normativo.

Tus principales responsabilidades:

Como MiFID Control Banking Specialist, te encargars de:

Ejecutar controles MiFID a nivel de transaccin y de cartera.

Supervisar la idoneidad, el mercado objetivo, las preferencias de sostenibilidad y los perfiles de inversin de la clientela.

Revisar las transacciones iniciadas por la clientela y los posibles intentos de eludir los controles MiFID.

Verificar la entrega y el archivo adecuado de informes de idoneidad, KIDs y documentacin de soporte.

Supervisar la alineacin de las carteras con el perfil de riesgo, horizonte de inversin, objetivos y lmites contractuales.

Analizar excepciones, identificar las causas raz y coordinar acciones correctivas.

Generar evidencias auditables e informes peridicos de control MiFID.

Escalar incidencias relevantes o recurrentes a travs de los mecanismos de gobernanza establecidos.

Colaborar con los equipos de Banca Privada, Gestin de Carteras, Operaciones, Compliance, Legal, NFR y Datos.

Dar soporte a la automatizacin y mejora continua del marco de control.

Qu estamos buscando?

Quieres saber si este puesto est hecho para ti? Estas son algunas de las cualidades que ms valoramos para esta posicin. Y si encajas con ellas no dudes en presentar tu candidatura!

Conocimiento slido de MiFID II, de los principios de proteccin al inversor y de los requisitos de idoneidad.

Experiencia en Banca Privada, Gestin Patrimonial, Servicios de Inversin, Riesgos, Controles, Compliance o funciones relacionadas.

Fuertes capacidades analticas para identificar tendencias, excepciones y causas raz a partir de grandes volmenes de datos.

Capacidad para cuestionar, investigar y evaluar de forma independiente actividades relacionadas con inversiones, manteniendo al mismo tiempo una relacin constructiva con el negocio.

Gran atencin al detalle y compromiso con la entrega de trabajo de alta calidad y auditable.

Excelentes habilidades de comunicacin, con capacidad para traducir requisitos regulatorios en acciones prcticas para el negocio.

Experiencia trabajando con herramientas de reporting, anlisis de datos y monitorizacin de controles (Excel, Power BI, SQL o similares).

Capacidad para gestionar mltiples prioridades y trabajar eficazmente en un entorno dinmico y en evolucin.

Nivel fluido de ingls. El espaol ser altamente valorado.

Prestaremos especial atencin a las personas candidatas que:

Tengan experiencia previa en controles MiFID, monitorizacin de idoneidad, asesoramiento de inversiones, gestin discrecional de carteras o gobierno de producto.

Posean una certificacin MiFID reconocida (EFPA, CFA, CISI o equivalente).

Hayan participado en el diseo o mejora de marcos de control, procesos de gobernanza o reporting regulatorio.

Disfruten combinando conocimiento regulatorio, anlisis de datos y gestin de stakeholders para impulsar mejores resultados para la clientela.

Tengan conocimientos de la normativa espaola y dominio del idioma espaol.