At ING we are looking for a Financial Crime Prevention

Your role and work environment:

We are looking for a talented and enthusiastic Financial Crime Prevention Expert Retail Banking to join our COE Team of the Financial Crime Prevention Tribe.

The responsibility of this team is to drive the endtoend design and continuous improvement of Financial Crime Prevention processes, ensuring that regulatory requirements are translated into clear, scalable standards and controls.

Within this context, this role will be responsible for the evolution and continuous strengthening of FCP processes in the Retail Banking environment, ensuring that controls remain effective, scalable and aligned with both regulatory expectations and business needs.

The role will act as the FCP COE reference for Retail Banking, ensuring alignment with ING standards while addressing the specific risks, volumes and operational dynamics inherent to retail customers.

You will work closely with Compliance, Operations, IT, Business, and Global stakeholders to ensure a robust, consistent and regulatorready implementation of FCP controls across all Retail journeys and products.

Your key responsibilities:

As a Financial Crime Prevention Expert Retail you will:

Positively contribute to:

The continuous improvement and optimization of FCP processes in the Retail Banking segment, ensuring efficiency, scalability and full alignment with local regulation and ING global standards.

The effective management of financialcrime risks for retail customers, ensuring that FCP requirements are consistently embedded across highvolume customer journeys.

Cocreate:

The evolution of FCP solutions together with Operations, IT, Compliance, Business and Global teams, balancing risk, customer experience and operational feasibility.

The identification and resolution of process gaps, control weaknesses and risk exposures, including the definition of target operating models for Retail FCP activities.

Ensure:

The proper execution, governance and continuous monitoring of FCP processes in Retail Banking.

Alignment between local Retail implementation, global FCP frameworks and businessasusual documentation, controls and reporting.

What are we looking for?

Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits dont hesitate to apply!

Knows about:

Financial Crime Prevention frameworks, preferably within Retail Banking or highvolume environments.

KYC/CDD, Transaction Monitoring and Screening processes for individual customers.

AML/CTF regulations and supervisory expectations, ideally in a Spanish and/or European context.

Process governance, risk management and control design.

Is a master of:

Translating regulatory and policy requirements into scalable and efficient operational processes.

Managing complexity in highvolume environments while maintaining strong risk control.

Identifying risks, proposing pragmatic solutions and driving implementation.

Ensuring endtoend ownership and accountability for process performance.

Loves to:

Work as a team, leveraging strong communication and stakeholder management skills.

Defines himself as:

Flexible, dynamic and capable of working in multidisciplinary environments in coordination with the rest of the areas.

Structured, proactive and focused on balancing risk, efficiency and customer experience.

What do we offer?

The time you spend at work, the challenges you face or the lessons you get are very important, but What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.

Check out what is waiting for you!

Balance That Works.

We put balance to work, so you can do it too. With our customers needs first, the teams and your own, we agree when to come to ING MAD and when to work best from home. More time together when it matters, more freedom when you need it.

Restaurant card.

So that thinking about what to have for lunch doesnt take up your time or your cravings.

Our house will be your home.

In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more!

Health insurance.

For you and all your family (spouse/partner and children).

Life insurance.

We help you protect what matters most to you.

Flexible remuneration.

In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids

Free company shuttle.

It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably.

Banking benefits.

Special loans with more beneficial conditions.

Special mortgage conditions after 6 months working at the bank.

And you can benefit from our pension plan after 1 month with us!

More vitality and more belonging

360 care of the employee (physical, mental, social connection & purpose).

Physiotherapy service on site.

Clinics with professional, world-class athletes.

Gympass service.

Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIG.

International Remote work program.

Get to know Us

We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go.

A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.

And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries.

We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society.

And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey.

Making things happen, helping others be successful, always being one step aheadthats our DNA. If you look at yourself in the mirror and your reflection matches our way of being and workingwe are looking forward to meeting you!

At ING, you belong just as you are. We hire and support people for their talent and potential and we know that when you can be yourself, you do your best work.

Job Application Safety Reminder

Were seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

• Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn.
• Check the senders email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com.
• No payments or banking details will ever be requested: If someone asks for this information, its a scam.

Qu ofrecemos?

El tiempo que pasas en el trabajo, los retos a los que te enfrentas o los aprendizajes que obtienes son muy importantes, pero qu hay de tu vida personal? En ING queremos que tu trabajo te llene en todos los sentidos, y por eso cuidamos hasta el ms mnimo detalle.

Descubre lo que te est esperando!

Balance That Works

Ponemos el equilibrio en valor, para que t tambin puedas hacerlo. Con las necesidades de nuestros/as clientes/as en primer lugar, el equipo y t acordis cundo venir a ING MAD y cundo trabajar mejor desde casa. Ms tiempo juntos cuando importa, ms libertad cuando la necesitas.

Tarjeta restaurante.

Para que pensar qu comer no te quite tiempo ni te genere antojos. 

Nuestra casa ser tu hogar.

En nuestras oficinas encontrars soluciones de movilidad elctrica, servicio mdico, peluquera, gimnasio, The Good Service (para ayudarte con tus gestiones) y mucho ms!

Seguro mdico.

Para ti y toda tu familia (cnyuge/pareja e hijas e hijos).

Seguro de vida.

Te ayudamos a proteger lo que ms te importa.

Retribucin flexible

Adems, disfrutars de nuestro modelo de retribucin flexible, a travs del cual, de una forma fiscalmente ms ventajosa, podrs acceder a otros servicios como guardera, abono transporte, ayudas a la formacin

Servicio de lanzadera gratuito en la empresa

No importa dnde vivas. Contamos con 6 rutas (Norte, Centro, Sur, A5, A42 y A6) para llevarte cmodamente a nuestra oficina de ING en Madrid.

Beneficios bancarios

Prstamos especiales con condiciones ms beneficiosas.

Condiciones especiales en hipotecas tras 6 meses trabajando en el banco.

Y podrs beneficiarte de nuestro plan de pensiones despus de 1 mes con nosotras y nosotros!

Ms vitalidad y ms sentimiento de pertenencia

Cuidado 360 de la persona empleada (fsico, mental, conexin social y propsito).
Servicio de fisioterapia en las oficinas.
Clnicas con deportistas profesionales de primer nivel mundial.
Servicio Gympass.
Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIG.
Programa de trabajo remoto internacional.

Concenos

Somos un equipo de ms de 1.800 personas que compartimos una misma idea: poner de nuestra parte para ayudar a nuestras personas clientas a crear un futuro mejor para s mismas, proporcionndoles las herramientas que necesitan para llegar donde quieren.

Un banco 100 % digital, donde la tecnologa, la innovacin, la simplicidad y la transparencia son los principales ingredientes, y el primero en trabajar con metodologas agile.

Y aunque estamos en Espaa, tenemos la suerte de trabajar en un banco internacional con presencia en ms de 40 pases.

Estamos orgullosas y orgullosos de contar con un equipo diverso, y estamos comprometidas y comprometidos a seguir desarrollando una cultura de Diversidad, Inclusin y Pertenencia para fomentar una cultura de colaboracin e innovacin que represente a todos los colectivos de la sociedad.

Y aunque por fuera seamos naranjas, por dentro somos verdes. Nuestra ambicin en Sostenibilidad es Empowering (y)our Sustainability journey. Estamos recorriendo este camino para nosotras y nosotros, pero tambin acompaamos a nuestras personas clientas cuando deciden emprenderlo.

Hacer que las cosas sucedan, ayudar a que otras personas tengan xito, ir siempre un paso por delante: ese es nuestro ADN. Si te miras al espejo y tu reflejo encaja con nuestra forma de ser y de trabajar estamos deseando conocerte!

En ING, perteneces tal y como eres. Contratamos y apoyamos a las personas por su talento y potencial y sabemos que cuando puedes mostrarte tal y como eres, haces tu mejor trabajo.

Job Application Safety Reminder

Estamos detectando un aumento de ofertas de empleo fraudulentas. Para protegerte, sigue estas pautas clave al aplicar en posiciones de ING:

• Inscrbete solo a travs de plataformas oficiales de ING: ING utiliza Workday y LinkedIn como su sistema interno de reclutamiento. Las candidaturas deben enviarse nicamente a travs de nuestro sitio oficial de carreras o mediante ofertas de empleo de ING en LinkedIn.
• Revisa cuidadosamente el remitente del correo electrnico: Las comunicaciones legtimas siempre procedern de @ing.com y/o @myworkday.com.
• Nunca se solicitarn pagos ni datos bancarios: Si alguien te pide esta informacin, se trata de un fraude.