ING Australia is seeking a Digitisation Lead, Origination, Mortgages.

When you come to work at ING, youre joining a modern and progressive team where individuality isnt just accepted its encouraged. Youll be surrounded by people who are inclusive, collaborative and committed to helping you reach your full potential, which is why were proud to be recognised as an Employer of Choice for Gender Equality.

This is a high-impact leadership role at the forefront of digital transformation in mortgages origination. You will be responsible for driving delivery, performance and direction across an established platform strategy and vision, ensuring continued momentum and alignment with both local and global priorities in a fast-changing environment.

Critical to your success will be experience in transforming mortgages and origination processes utilising AI enabled tools and delivering straight through processing.

Leading a team of experienced SMEs, you will provide clear direction, coaching and support while navigating a complex stakeholder landscape. Youll work closely with global partners, balancing priorities and championing Australian interests, while acting as a confident decision-maker and momentum driver to ensure the business continues moving in the right direction.

What youll do

• Lead and mentor a team of high-performing SMEs, providing clear direction, support and ongoing development
• Drive delivery and execution across mortgage origination, ensuring targets are met and momentum is maintained
• Steer priorities and make critical decisions to keep the function moving in the right direction
• Manage and influence senior stakeholders locally and globally within a complex matrix environment
• Champion digital transformation and continuous optimisation across the mortgage origination journey

What were looking for

• Exceptional leadership capability with a proven track record in coaching and developing teams
• Deep mortgage origination expertise (essential)
• Experience in full end to end transformation of origination platform
• Demonstrated ability to operate and influence effectively in a global, matrix organisation
• Proven delivery focus someone who drives outcomes, meets targets and makes the right decisions
• Comfortable engaging globally (including evening calls) and able to balance local priorities with global direction
  

Whats in it for you?

• Discounted ING Health Insurance 

• An additional Rest Day to support your wellbeing 

• An IMPACT day to volunteer on approved sustainability activity 

About Us

At ING, were all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities were proud to support. Joining ING means stepping into an environment where your individuality isnt just welcomed - its celebrated. Weve built a culture thats fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.  

Whether youre taking ownership of exciting projects, thinking outside the box, or working with global colleagues, youll find ING is the kind of place where growth isnt just a possibility; its a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, youll feel the difference in how we value and champion our people.  

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if youre interested but dont meet all the criteria, we encourage you to apply. Were invested in fostering a diverse and inclusive workplace (opens in new window) where everyone feels like they belong. Were your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply   

Sound like your kind of vibe? We cant wait to hear from you!  

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)  

ING is Australias most recommended bank according to RFI Globals Consumer Atlas Survey, JanuaryJune 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia. 

Need more?

Contact: Skye Griffiths on skye.griffiths@ing.com (opens in new window)

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com (opens in new window)

Applications close Wednesday 16th September

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