
at ING Bank
OtherPosted 13 days ago
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**Communications Business Partner:** Develop, execute, and evaluate strategic communication plans for ING Netherlands' Business Banking unit. Act as advisor to senior stakeholders, managing impactful change and employee engagement. Key skills: communication strategy, stakeholder management, campaign development, content creation, and analytics. Requires 7+ years in internal communications, 10+ years total experience, Dutch fluency, and matrix organization familiarity. Drive strategic alignment and improve communication processes in dynamic, global environments.
- Compensation
- Not specified EUR
- City
- Amsterdam
- Country
- Netherlands
Currency: € (EUR)
Full Job Description
As a Communications Business Partner, you will be part of the Internal & External Communications team within the CoE Brand, Marketing & Communications ING NL. You will act as a content-driven advisor and strategic sparring partner for ING Netherlands Business Banking business unit, a dynamic matrix organisation operating in a results-driven environment.
You will proactively develop and implement communication strategies that support business objectives, facilitate change, and strengthen employee engagement. While executing the strategy in the business, you will be the link between clear communication, the ING strategy, ongoing initiatives and societal developments, enabling coherent, impactful and aligned business communication.
The team
You will be part of the Internal & External Communications team within the CoE Brand, Marketing & Communications ING NL. In this role, you will work closely with Business Banking, senior stakeholders and colleagues across ING Netherlands and ING Global to deliver communication that supports strategic priorities, employee engagement and business performance.
Roles and responsibilities
In this role you will:
Advise the Executive Committee member and senior stakeholdersof the business unit Business Bankingon internal communication, engagement and change communication.
Initiate ideas and bring them to life yourself. For example,by independently developing programmes for business Town Halls, management updates, quarterly reports and campaigns.
Write, edit and optimise internal and external content in close alignment with stakeholders. You stimulate dialogue by gathering stories from the business and bringing them to life on channels such as Viva Engage and LinkedIn.
Safeguard tone of voice, frameworks and internal consistency within and across business units.
Connect business unit communications to INGs overall strategy and ensure consistent messaging.
Manage stakeholders across all levels of the organisation and within the Internal & External Communications team.
Identify opportunities where involvingINGGlobaladds value within the Dutch matrix context.E.g., Global campaigns, events, etc.
Measure communication impact, analyse results and continuously improve approaches and tools.
Contribute to the further development of internal communication frameworks, processes and instruments within a growinginternal communicationfunction.
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that youll stay curious. Keep learning. Take on responsibility. In return, well back you to develop into an even more awesome version of yourself.
We are looking for the following knowledge and experience:
Bachelors or Masters degree in Communications or a related field.
Fluent in Dutch
> 10 years experience in internal communications within a corporate environment, including at least7years in a matrix organisation.
Experience advising senior stakeholders and developing targeted communication campaigns.
Strong analytical skills and excellent writing, editing and storytelling capabilities.
Ability to simplify complex messages without losing nuance.
Proactive, creative, collaborative, independent, wellorganised and resilient under pressure.
Comfortable working in an environment where English is frequently used, both spoken and written.
Experience with datadriven evaluation of communication is an advantage.
Rewards and benefits
We want to make sure that its possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.( opens in new window)
The benefits of working with us at ING include:
25-28 vacation days depending on contract
Pension scheme
13th month salary
8% Holiday payment
Hybrid working
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues
About us
Curious about how ING empowers people and businesses to move forward?
Discover what we do and what we can offer you( opens in new window).
Questions?
Please visit our Frequently Asked Questions( opens in new window) section to find some answers on questions you might have. If you're questions are not answered, you can also contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the Apply button.




