AI Analyst

Help Shape the Future of AI at ING

Artificial Intelligence is changing how businesses work, make decisions, and create value. At ING,we'relooking for an AI Analyst / Consultant who can connect business challenges with innovative AI solutions and help stakeholders unlock the full potential of Generative AI.

Role Summary

As an AI Analyst / Consultant, you will play a key role inidentifying, designing, and delivering AI solutions that address business opportunities across Wholesale Banking. You will work closely with stakeholders to understand challenges, assess use cases, and translate business requirements into scalable AI solutions.

About the Team

Our AI team partners with business leaders, technology specialists, and transformation teams toidentifyopportunities where AI can make work simpler, smarter, and more impactful.

What You'll Do

Facilitate workshops to identify and assess AI opportunities
Analyze business processes and recommend AI-driven improvements
Translate business requirements into functional and technical solution designs
Advise stakeholders on Intelligent Automation, Microsoft 365 Copilot, and Copilot Studio
Develop business cases, value assessments, and supporting documentation
Track benefits realization and performance metrics
Support AI adoption and change management initiatives

Required Skills & Experience

48 years of experience in consulting, business analysis, automation, or process improvement
Strong analytical and problem-solving skills
Familiarity with Generative AI, prompt engineering, and AI-powered productivity tools
Understanding of LLMs, grounding techniques, and context management
Knowledge of Microsoft 365 Copilot and Copilot Studio
Strong stakeholder management and communication skills

What We Offer

Work on meaningful AI initiatives, collaborate with experienced professionals, gain exposure to cutting-edge technologies, and help shape AI adoption across the organization.

How to Apply

Apply through the ING Careers site andsubmityour application through Workday.

Equal Opportunity

Don't meet every qualification? We encourage you to apply anyway.Great talentand potentialdon'talways fit neatly into a checklist.

Job Application Safety Reminder

Apply only through official ING platforms and Workday.
Communications will come from @ing.com and/or @myworkday.com.
ING will never request payments or banking details during recruitment.

About ING

With 65,000 employees and operations in approximately 40 countries, ING empowers people to stay a step ahead in life and in business. Join us and help shape the future.