at HSBC
OtherPosted 13 days ago
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**SR Universal Banker:** Support banking operations at international scale. Engage with high-net-worth clients, drive sales, and deliver exceptional service. Key responsibilities include customer engagement, new business acquisition, service delivery, sales, risk management, and digital solution promotion. Requirements: Bachelor's degree, 6+ years' HSBC experience, Sales & digital channel expertise, English proficiency, and local language skills.
- Compensation
- Not specified
- City
- Not specified
- Country
- China
Currency: Not specified
Full Job Description
HSBC International Wealth and Premier Banking (IWPB)
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBCs purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.
We are currently seeking an experienced professional to join our team.
In this role, you will:
This role is a part of the Premier relationship team and a key relationship support role created to provide an outstanding customer experience to the valuable Premier clients.
Engage and Discover Customer Needs on Branch Entry
Acquire New to Bank customer
Deliver Service Excellence
Promote digital/CCSS solution to release teller/PRSs service burden
Support the Branch
Complete simple retail sales
Protect the Bank - through vigilance against fraud, Knowing your customer, adhereing to regulations/policies and minimising operational risk
To be successful in the role, you should meet the following requirements:
1. Knowledge & Experience
Bachelor's degree or equivalent experience
At least half years experience in HSBC WPB roles
Strong communication, client focus and influencing skills
Sound knowledge of HSBC product and services, esp. digital channel knowledge
High potential to be in a sales role within half years
Result driven and able to work under pressure
Local regulatory & license requirements
Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
Able to communicate well in English and local languages
2. Accreditations
Attain appropriate professional and regulatory qualifications as required by market
Attain any internal standards as required by HBCN
