at HSBC
OtherPosted 15 days ago
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**Senior Customer Development Representative - HSBC IWPB** Drive Premier Acquisition strategies for HSBC International Wealth & Premier Banking, serving 41M global clients. Acquire new-to-bank customers, manage retail sales, and build strong business relationships (WPB, Marketing). Provide high-standard, borderless customer service, adhering to banking regulations. Required: Bachelor's degree or equivalent, plus 1+ year proven financial services/sales experience; knowledge of diverse banking products and market trends; strong presentation, objection handling, and customer service skills. Fluent in English and local language.
- Compensation
- Not specified
- City
- Not specified
- Country
- China
Currency: Not specified
Full Job Description
HSBC International Wealth and Premier Banking (IWPB)
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBCs purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.
We are currently seeking an experienced professional to join our team.
In this role, you will:
Be responsible for successful implementation of Premier Acquisition strategies
Acquire new-to-bank customers via central or self-generated leads.
In order to deliver a high quality service to our highest value personal clients the role holder will need to complete simple retail sales.
Development of strong working relationships with relevant business areas (e.g., WPB, Marketing, etc)
Delivery high standard customer service to meet customer satisfactory
Qualifications - External
To be successful in the role, you should meet the following requirements:
Bachelor's degree or equivalent experience
Minimum of one year proven and progressive financial services and/or retail sales experience or equivalent
Sound knowledge of various forms of deposits, WEM product, mortgage, etc.
Knowledge of the constantly changing laws/regulations governing banks/finance industry, consumer trends, competitor offerings, economic and foreign currency markets
Strong presentation and sales skills
Objection handling techniques and work under pressure
Good interpersonal and communication skills
Customer service orientation
Attain appropriate professional and regulatory qualifications as required by market
Attain any internal standards as required by HBCN
WEM
