GCB 4

We are currently seeking a high calibre professional to join our team as a Sr Associate Director.

In this role you will:

Lead solution architecture design for DOME initiatives, ensuring solutions are aligned to business requirements, architecture standards, and GPS strategic direction.
Provide broader GPS solution architecture support beyond DOME where required, including cross-SVS and cross-value-stream engagement.
Partner with business, technology, operations, and risk stakeholders to shape practical and sustainable solution options.
Support ASP market priorities and contribute to delivery of ad hoc business initiatives across the region.
Work closely with delivery and support teams to contribute to incident review, root cause analysis, and remediation recommendations.
Support risk and control activities, regular audit requests, and governance forums with clear architecture inputs and evidence.
Collaborate with internal stakeholders to ensure solutions are designed and implemented in line with HSBC standards, controls, and operating expectations.
Contribute to architecture discussions on hosting, middleware, integration, and modernisation topics across on-premise and cloud environments.

To be successful you will need:

Strong background in IT solution architecture with the ability to operate as a lead architect in a complex banking environment.
Solid understanding of Global Payments Solutions products and services, with breadth beyond DOME alone.
Good understanding of GPS operating model, architecture governance, and relevant FSA-related practices.
Practical knowledge of legacy GPS applications including COS, ADV, MPP, RMS, ngVAM, APS, FPS, OBS, GPE, SAH, PCC, GLE, GBS, BLG, HSBCnet, Connect. The more the better.

Knowledge of GPS DOME FSA applications including HSBC Scale, Instant, Link, VAS, GVA.

Practical knowledge of GPS DOME FSA application HSBC Link, and local scheme requirements of various markets.
Strong experience working with business stakeholders and IT stakeholders, with proven networking and relationship-building capability.
Excellent communication and presentation skills, with the ability to translate technical concepts into clear, business-friendly language.
Strong stakeholder management, risk management, and incident management skills.
Solid understanding of HSBC risk management framework, procedures, and tooling.
Strong knowledge of HSBC internal governance requirements, including Cybersecurity, External Hosting Committee (EHC), non-functional requirements (NFRs), vendor management, Data VISA, and model risk governance.
Strong understanding of on-premise and cloud hosting technologies, as well as middleware stacks.
Working knowledge of generative AI, agentic AI tooling, and prompt engineering.
Ability to operate in a fast-moving environment and support multiple priorities across ASP.

Strong network across ASP GPS business and operations teams.
Experience building or applying agentic AI tooling in an enterprise environment.
Prior exposure to payments change, application support, or architecture governance work in a large financial institution.