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We are currently seeking an experienced professional to join our team in the role of Principal Engineer (Group AI Platforms)

Why join us?

The Group AI Platforms team sits within CTO Platforms, part of HSBCs Chief Technology Office (CTO). We build shared AI foundations that enable teams across the Bank to deliver AI solutions faster, more safely and at scale.

Our platform provides a paved road for AI delivery, bringing together seamless access to AI models and infrastructure, a consistent Agent HUB to build, deploy and manage production-ready AI agents, reusable AI capabilities (such as knowledge management and document intelligence), and built-in controls including guardrails, evaluation and monitoring to support responsible adoption.

Were a global team with an established footprint across Asia (Hong Kong, Mainland China, India) and Europe (Poland, UK), and we continue to expand to support delivery across regions. Joining the team means working at the centre of HSBCs AI enablementpartnering with multiple lines of business and functions across regions to turn AI capabilities into reliable, repeatable services that deliver measurable business value.

Demonstrates an AI-native mindset, applying AI-driven approaches to improve productivity, quality, and decision-making.

The Opportunity:

As a Principal Engineer in Group AI Platforms, youll shape the technical strategy and provide architecture oversight for HSBCs next-generation AI platform. Youll help establish the engineering foundations that enable AI capabilities to be delivered reliably, securely and at scale across the Bank.

The role will focus on strengthening the resilience, scalability, performance and operability of core AI platform services, including the AI Gateway, security guardrails, model hosting and related foundation services. These capabilities are designed to provide dependable, always-on access to AI models and services across business applicationsmuch like essential electricity infrastructure: consistently available when needed and capable of supporting high levels of demand.

Youll help define the target architecture and engineering standards for a unified gateway ecosystem spanning LLM Gateway, MCP Gateway and Agent Gateway, alongside Guardrails as a Service. Youll also identify and adopt relevant advances in AI and cloud-native engineering to ensure the platform remains secure, efficient and fit for the evolving needs of the Bank.

As a senior technical authority, youll establish engineering best practice, drive adoption across platform delivery teams and raise the standard for production readiness. Youll champion AI-native development practices that improve delivery efficiency, software quality and engineering decision-makingwhile ensuring that human accountability, security, resilience and responsible use remain central.

What you will need to succeed in the role:

Significant experience operating as a Principal Engineer or senior technical authority in a large-scale enterprise technology environment.

Extensive experience designing, building or operating shared platforms used by multiple product and application teams.

Strong experience with gateway platforms, service control planes, API mediation layers, service meshes or comparable enterprise integration platforms.

Experience designing platforms that support high availability, high concurrency, low latency, traffic management, rate limiting, routing, authentication and policy enforcement.

Practical understanding of security controls for AI systems, including: policy enforcement and access control; data protection and secure integration; auditability and traceability; model and capability governance; and runtime guardrails and monitoring.

Strong knowledge of production readiness, including non-functional requirements for resilience, observability, security, performance, scalability, operability and recoverability.

Working knowledge of Golang and/or Python for platform tooling, service integration, experimentation or adjacent production development.

Experience with Kubernetes and cloud-native production systems, including deployment patterns, networking, scaling, service discovery, resilience and incident troubleshooting.

Experience implementing modern delivery practices such as automated testing, continuous integration and delivery, canary deployment, progressive delivery, A/B testing and automated rollback.

Familiarity with LLM gateways, MCP-based integrations, agent platforms or comparable emerging AI infrastructure is desirable.

Strong communication and stakeholder-management skills, with the ability to explain complex technical trade-offs clearly to both technical and non-technical audiences.

A collaborative leadership style and a commitment to knowledge sharing, coaching and raising engineering standards across a global team.

Job ID64706

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