at HSBC
OtherPosted 8 days ago
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**Senior Relationship Officer - Premier IWPB, Shanghai** As our Senior Relationship Officer, you'll drive comprehensive client management, nurturing trusted advisor status for our premier Shanghai clients. Key responsibilities include strategic portfolio management, innovative solution design, and exceptional service delivery. You'll facilitate team synergy, ensuring seamless client handoff to respective relationship managers. Minimum requirements: recognized degree, robust interpersonal & sales skills, English proficiency, and ability to thrive under pressure. Join us in creating borderless banking opportunities for our clients.
- Compensation
- Not specified
- City
- Shanghai
- Country
- China
Currency: Not specified
Full Job Description
HSBC International Wealth and Premier Banking (IWPB)
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our
customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBCs purpose of opening
up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.
We are currently seeking an experienced professional to join our team.
In this role, you will:
- Proactively manage a complex portfolio of clients, becoming a trusted advisor to lead strategic dialogues with clients at a portfolio level through the understanding of specific business requirements and delivering creative and flexible customer solutions
- To hand over customer relationship properly to their relationship managers after closing sales- To provide excellent services to customers and ensure all enquiries and complaints are accurately and effectively resolved to customers' satisfaction
- To participate actively in team building activities to share information/ideas while contributing suggestions for work improvement
- Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
To be successful in the role, you should meet the following requirements:
- University degree or above (recognized by the state)
- Strong interpersonal skills and effective presentation skills
- Well-developed service and sales attitude with ability to work under pressure- Presentable, Outgoing and Persuasive
- Good oral and written English is preferable
Youll achieve more when you join HSBC.
www.hsbc.com.cn/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website./FF|
Issued by HSBC Bank (China) Company Limited
