at HSBC
OtherPosted a month ago
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**Operations Manager**: Leverage your advanced English, excel, and programming skills (SQL, Python, Access) to excel in Risk & Control, manage internal events, and lead reporting, ensuring efficient operations. You'll monitor controls, handle escalations, and drive improvements using Helios & OneTPM. Collaborate across teams, and reconcile production data. Excel in analysis, organization, and communication. Ideal for experienced professionals seeking to advance their career in operations management.
- Compensation
- Not specified
- City
- Not specified
- Country
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Currency: Not specified
Full Job Description
Responsibilities:
- Perform activities related to Risk & Control Framework such as control monitoring, review and testing;
- Manage Internal Events across Operations teams including escalation, root cause identification, business impact analysis and define/address action plans to avoid recurrencies;
- Register the Internal Events, Issues and Actions into Helios System and prepare the Closure Packs once steps are completed;
- Act as Third Party Engagement Management performing the oversight of the Operations Engagements in OneTPM system;
- Gather Metrics & Indicators from Operations teams, compile the data to be presented in the Local and Regional Forums (BCC and others);
- Business Management supporting FRP Process with the bottom-up and work force plan;
- Reconciliation production, breaks reporting, investigation and resolution monitoring, and monthly substantiation.
Expected Skills:
- English Advanced Level;
- Office Package (Excel Advanced Level);
- Power BI;
- Programming (SQL, Pyhton, Access)
- Analytical thinking;
- Well Organized;
- Good communication skills;
- Teamwork Ability.
