at HSBC
OtherPosted 6 days ago
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**Manager, Client Services - Global Asset Management**: Lead client relations & servicing for institutional clients at HSBC's Global Asset Management division. Key responsibilities include managing client queries, hosting quarterly reviews, and coordinating RFPs. Requires 5+ years of relevant experience, strong stakeholder management skills, and proficiency in Microsoft Dynamics CRM and data management. Proficiency in Excel and PowerPoint for client-ready materials is crucial. Knowledge of onboarding, KYC/AML, and governance controls is essential. This role demands strong attention to detail and ability to juggle multiple tasks.
- Compensation
- Not specified
- City
- Singapore
- Country
- Singapore
Currency: Not specified
Full Job Description
We are currently seeking a high calibre professional to join our team as a Manager, Client Services - Global Asset Management.
In this role you will:
Serve as the primary servicing contact for assigned institutional clients, managing client queries and requests end-to-end.
Provide proactive updates, manage issues through to resolution and escalate risks appropriately.
Prepare for and attend/host quarterly review calls (QBRs): agenda, materials, minutes and follow-ups.
To be successful you will need:
Min 5 years of Client servicing experience in Asset Management, ideally supporting institutional clients and/or institutional distribution.
Strong understanding of onboarding, KYC/AML, client reporting and governance controls in a regulated environment.
Experience coordinating RFP/RFI/DDQ responses and supporting client meetings/reviews.
Strong stakeholder management, communication and organisational skills; comfortable working across seniority levels and diverse teams.
Strong attention to detail and ability to manage multiple priorities and deadlines.
Proficient in Excel and PowerPoint; able to produce client-ready materials.
Proficiency in Microsoft Dynamics CRM with strong data discipline.
The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.
Youll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Gbl Ast Mgt(Singapore)Ltd
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