We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of Insurance Claims Specialist. You’ll oversee all aspects of Property and Casualty claims, including handling, assessment, negotiation and management of appropriate case reserves. With strong analytical, negotiation, organisational, and communication skills you’ll provide expert advice to business management and report directly to the CEO.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Proactively manage Property and Casualty claims, including handling, analysis and negotiation of individual claim coverage
• Collaborate with internal and external legal counsel to determine claims coverage and prepare detailed coverage analysis reports
• Partner with internal actuaries to assess, quantify and analyse reserve risk metrics
• Oversee relationships with insurance companies, brokers, adjusters and other key stakeholders involved in the claims process
• Provide regular claims trend reports and status updates to the Executive Committee, supporting decision-making with expert advice and communication

To be successful in this role you should meet the following requirements:

• Extensive experience in the Insurance or Reinsurance sector, with a strong focus on complex financial lines claims (Professional Indemnity and Financial Crime)
• Proven ability to manage major responsibilities and deliver results under strict deadlines while maintaining high quality standards
• Advanced computer skills, especially in Microsoft Excel
• Exceptional time management, planning and organisational abilities
• Excellent communication skills, including the capability to prepare and present reports at Board level; a legal background is advantageous but not essential

This is a fully remote working role however the successful candidate must be linked to a primary office location Glasgow, Birmingham, Sheffield, Leeds, Chester or Whiteley.

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500