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Global Support Executive

ExperiencedNo visa sponsorship
HSBC logo

at HSBC

Other

Posted 15 days ago

No clicks

**Global Support Executive**: Lead operational excellence, maximizing service delivery & client satisfaction. Manage complex workflows & teams, ensuring accurate processing & quality targets. Monitor processes, resolve issues, & support ad-hoc projects. Requires a degree, extensive E2E corporate action & funds knowledge, min. 18 months securities experience, strong communication & analytical skills, MS Office proficiency, & English fluency.

Compensation
Not specified

Currency: Not specified

City
Not specified
Country
Not specified

Full Job Description

Why join us?

We look for people who are ambitious and want to develop their career while making a strong contribution to Asset Services to help and achieve Service Delivery. Our connected work force helps us meet the needs of clients.

The Opportunity:

Career growth, different ideas and perspectives help us innovate, manage risk, and grow of the business which constantly need change in a sustainable way.

What youll do:

  • Understand the processes functions and Asset Servicing workflow.
  • Ensure accurate processing to deliver high level service delivery to meet client expectation.
  • Ensure daily operational efficiency and close monitoring of the operational processes and market requirement.
  • Ensure quality target are achieved. Issues/problems are resolved or escalated
  • Provide support for any ad-hoc project to the Head of Operations and Operation teams for any work involving collation, analysis, forecasting and budgeting relating to Operational data

What you will need to succeed in the role:

Knowledge:

  • A degree in accounting/finance/management/business administration. Higher qualification not a bar provided aspirations commensurate with the position.
  • Extensive E2E Knowledge on Corporate Action and Funds is a mandatory requirement due to the complexity of the process itself.

Experience:

  • Experience in Securities processing environment.
  • Possess relevant Securities background and knowledge - at least 18 months of Securities experience.

Skills:

  • Good Communication, planning and organizing skills.
  • Possess knowledge on MS Office with good numerical and analytical skills.
  • Ability to learn quickly and transfers knowledge appropriately, understand and interpret numeric data.
  • Ability to speak and understand English fluently, write business letters and reports, and have good conversational / telephone skills.
  • Able under challenging environment with tight timelines.

What additional skills will be good to have?

  • Has exposure to Corporate Action or Securities Services life cycles will be an advantage

Global Support Executive

Compensation

Not specified

City: Not specified

Country: Not specified

HSBC logo
Other

15 days ago

No clicks

at HSBC

ExperiencedNo visa sponsorship

**Global Support Executive**: Lead operational excellence, maximizing service delivery & client satisfaction. Manage complex workflows & teams, ensuring accurate processing & quality targets. Monitor processes, resolve issues, & support ad-hoc projects. Requires a degree, extensive E2E corporate action & funds knowledge, min. 18 months securities experience, strong communication & analytical skills, MS Office proficiency, & English fluency.

Full Job Description

Why join us?

We look for people who are ambitious and want to develop their career while making a strong contribution to Asset Services to help and achieve Service Delivery. Our connected work force helps us meet the needs of clients.

The Opportunity:

Career growth, different ideas and perspectives help us innovate, manage risk, and grow of the business which constantly need change in a sustainable way.

What youll do:

  • Understand the processes functions and Asset Servicing workflow.
  • Ensure accurate processing to deliver high level service delivery to meet client expectation.
  • Ensure daily operational efficiency and close monitoring of the operational processes and market requirement.
  • Ensure quality target are achieved. Issues/problems are resolved or escalated
  • Provide support for any ad-hoc project to the Head of Operations and Operation teams for any work involving collation, analysis, forecasting and budgeting relating to Operational data

What you will need to succeed in the role:

Knowledge:

  • A degree in accounting/finance/management/business administration. Higher qualification not a bar provided aspirations commensurate with the position.
  • Extensive E2E Knowledge on Corporate Action and Funds is a mandatory requirement due to the complexity of the process itself.

Experience:

  • Experience in Securities processing environment.
  • Possess relevant Securities background and knowledge - at least 18 months of Securities experience.

Skills:

  • Good Communication, planning and organizing skills.
  • Possess knowledge on MS Office with good numerical and analytical skills.
  • Ability to learn quickly and transfers knowledge appropriately, understand and interpret numeric data.
  • Ability to speak and understand English fluently, write business letters and reports, and have good conversational / telephone skills.
  • Able under challenging environment with tight timelines.

What additional skills will be good to have?

  • Has exposure to Corporate Action or Securities Services life cycles will be an advantage