at HSBC

Other

Posted 3 days ago

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**Contact Centre Specialist** delivers responsive customer support via phone, email, and real-time chat for credit card, general banking, online wealth management, and payment services. Key tasks involve identifying customer needs, recommending relevant products, proposing solutions, and ensuring high-quality service. Ideal candidates possess excellent customer service skills, fluency in Cantonese, clear thinking, strong communication, teamwork, basic English skills, and cross-channel/client knowledge. HSBC is an equal opportunity employer offering diverse, inclusive, and flexible work environments with continuous growth opportunities.

Compensation

Not specified

Currency: Not specified

City

Not specified

Country

China