at HSBC

Other

Posted 12 days ago

No clicks

**Contact Centre High Value Agent** handles complex customer issues in an inbound/outbound call centre, balancing productivity with high-quality service. Key responsibilities include mastering team KPIs, prioritizing tasks, and supporting business objectives. Essential skills include efficient problem-solving, clear thinking with strong data analysis, effective communication, teamwork, and proficiency in English, Cantonese, and Mandarin in speaking and writing.

Compensation

Not specified

Currency: Not specified

City

Not specified

Country

China