at HSBC
OtherPosted 11 days ago
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**Client Support - Fixed Term (12 Months) role in Delhi, India** Responsible for error-free reporting and timely resolution of transactions in mutual funds, with a focus on corporate customers. Requires NISM VA certification, excellent verbal and written communication, and one plus years of client-facing experience. GainFixed-term role in The Global Asset Management team, excelling in customer servicewhile contributing to process improvements, knowledge management, and regulatory compliance. Proficient in local language is an added advantage.
- Compensation
- Not specified
- City
- Not specified
- Country
- India
Currency: Not specified
Full Job Description
Some careers open more doors than others.
If youre looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Business Descriptor:
We are currently seeking an experienced professional to join The Global Asset Management team for Fixed Term Contract.
Principal Responsibilities
- To ensure timely and error-free reporting of transactions received at the Investor Service Centre.
- Manage customer communication effectively to have timely resolution
- Excel in distribution services & investor services with special focus on corporate customers
- Have close interface with service providers and highlight any discrepancies of gaps noticed in a timely manner
- Explore and process efficiency suggestions and contribute to achieving customer delight
- Comply with applicable regulatory requirements on qualifications required for the job profile
- Contribute to the knowledge management initiative of the customer service team.
- Contribution to recruitments / contingency / leave planning
- Ensure compliance with the process manual and FIM
- Excel in the monthly reporting process
Qualifications
- A good understanding of mutual fund/security markets
- NISM VA cleared with valid certification
- Good verbal and written communication, team and interpersonal skills
- The inclination to work in a client-facing role, with a bent of mind for service
- Graduate / minimum 1 plus years of experience in a client-facing role involving Service, Query Handling
- Knowledge of local language will be an advantage.
The location for this role is Delhi, India.
Eligibility Criteria
- Pro-tip : Familiarity with AI-enabled tools is an advantage.
Link to Careers Site: Click HERE
Youll achieve more at HSBC.
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Issued by HSBC Global Asset Management India Private Limited
