OPERATIONS 

Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow. Operations span all product lines and markets, serving as internal business partners who develop the processes and controls, and help to specify the systems that deliver accuracy, timeliness, and integrity to our business.

YOUR IMPACT 

Loan Operations is responsible for ensuring efficient and accurate transaction processing across a broad range of products. Generally, the products supported are complex instruments that require close alignment with the business. A key focus for the organization is establishing strong risk management procedures and controls to ensure the firm and our clients are properly protected. The functional processes managed by the Servicing Team are primarily aligned to the loan life cycle: from Origination; Initial Commitment to the loan; Trade Settlement; Drawdown/funding; Scheduled/Unscheduled Pay-downs; reconciliation of cash/position breaks; as well as the ongoing management of information related to our portfolio of loans. This role provides a high level of interaction with revenue desks, sales, external agents, as well as exposure to compliance, credit, regulatory teams, treasury, technology, and other Operations areas to ensure we provide excellent client service to our wide client base.

HOW YOU WILL FULFILL YOUR POTENTIAL 

Gain a comprehensive understanding of the bank loan business through servicing a portfolio of syndicated corporate bank debt. 

Develop your critical thinking competency by investigating and resolving transactional exceptions. 

Coordinate with business, product control and middle office to resolve issues in a timely manner. 

Manage risks related to specific processes and identify any deviations from established policies and procedures. 

Contribute to automation of functions, de-risking processes and streamlining of complex processes. 

 Enhance your industry knowledge through settlement of complex loan trades.   

Cultivate your problem-solving skills through managing and reviewing complex legal documentation pertaining to syndicated loans. 

 Build your communication skills through daily interactions with the firms external business counterparts, such as agent banks, clients, and trading partners. 

Showcase your ability to function as a team player in a highly collaborative environment while working closely with internal stakeholders such as Business Groups, Legal, Tax, Controllers, Technology, Compliance, etc. 

Collaborate with Global teams in New York, Dallas, London, Bengaluru, and Asia on initiatives supporting the loans market. 

 Participate in industry initiatives facilitated by the Loan Syndication and Trading Association (LSTA) & Loan Market Association(LMA)

KEY RESPONSIBILITIES

Loan Documentation Review & Interpretation 

 Review and interpret complex credit agreements, amendments, and legal documentation to ensure accurate application in operations 

Validate key clauses (e.g., transfer provisions, interest terms, covenants, fee structures) prior to transaction processing Controls, Risk & Compliance 

Perform pre/post-transaction checks to ensure compliance with credit agreements and regulatory requirements 

 Identify documentation exceptions or inconsistencies and flag/escalate appropriately 

Support reconciliation of cash, positions, and breaks to minimise operational risk Stakeholder Management 

Act as a point of contact for Borrowers, Lenders, Agent banks, and internal teams (Front Office, Legal, Credit, Ops) 

Resolve documentation-related queries and discrepancies efficiently 

 Ensure clear and timely communication across stakeholders Reporting & Process Improvement

 Support preparation of MIS, regulatory reporting, and audit documentation 

Identify opportunities to streamline documentation workflows and enhance controls

 Contribute to automation and standardisation initiatives

Required Skills & Experience

 26 years of experience in loan operations, loan documentation, or agency servicing 

Exposure to syndicated loans and credit agreements is essential Technical Skills 

Strong understanding of loan documentation, lifecycle events, and servicing processes 

 Hands-on experience with systems such as Loan IQ / ACBS / ClearPar 

 Ability to reconcile data and interpret financial transactions accurately  

High attention to detail and risk awareness 

Strong analytical and problem-solving skills 

Ability to manage high volumes under tight timelines 

 Effective stakeholder communication and coordination

PREFERRED QUALIFICATIONS 

 Financial or quantitative academic background.

ABOUT GOLDMAN SACHS 

The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments, and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.