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Corporate Planning & Management-Customer Experience-Dallas-Senior Analyst-Digital Operations - Management

ExperiencedNo visa sponsorship
Goldman Sachs logo

at Goldman Sachs

Bulge Bracket Investment Banks

Posted 12 days ago

No clicks

**Senior Analyst - Corporate Planning & Management - Customer Experience - Dallas** - **Job Summary:** - **Senior Analyst** in Dallas, part of Corporate Planning & Management, specializing in Customer Experience. - Collaborates cross-functionally to manage TPRM business processes, drive compliance, and enhance vendor management program. - Key responsibilities include addressing stakeholder inquiries, monitoring workflows, building strong internal relationships, and driving process improvements. - Requires 1 to 3 years' experience in risk management, TPRM, or global risk program design. - Strong analytical thinker with excellent problem-solving skills, attention to detail, and excellent communication/sharp stakeholder management skills. - Preferred experience includes third-party risk management exposure and exposure to control/risk management processes.

Compensation
Not specified

Currency: Not specified

City
Dallas
Country
United States

Full Job Description

Corporate Planning & Management-Customer Experience-Dallas-Senior Analyst-Digital Operations - ManagementDallas, TX, United States
Opportunity Overview
CORPORATE TITLESenior Analyst
OFFICE LOCATION(S)Dallas
JOB FUNCTIONDigital Operations - Management
DIVISIONCorporate Planning & Management

The Lifecycle Management team (LCM) sits within Global Procurement under Corporate Planning & Management (CPM). 

Professionals in CPM have an analytical mindset, exhibit intellectual curiosity and are from diverse academic backgrounds. The Senior Analyst role is based in Dallas and sits within TPRMs Lifecycle Management Team capability, which acts as the primary point of contact for business stakeholders helping them understand and deliver on the firms third party risk framework.

The role requires collaboration with different functions across the firm on a regular basis, for example, Program Design and Compliance (PDC), Quality Assurance (QA), Data Analytics and Reporting (DAR), Tooling, Transformation and Risk Management, in addition to other Global Procurement functions such as Sourcing and Global Procurement Operations.

Additionally, the role requires an ability to work independently, managing TPRM Business processes by reviewing/validating/approving TPRM workflows, engaging business stakeholders to provide guidance on the various processes to ensure program compliance and simultaneously maintaining a consistent book of work.

OUR IMPACT

The Lifecycle Management team plays a critical role in protecting the firm while enabling business activity. We ensure vendor usage is appropriately authorized, accurately recorded, and used in accordance with contractual terms, regulatory requirements, and firm policies. By maintaining disciplined controls, scalable processes, and robust documentation, LCM supports audit readiness, regulatory compliance, and financial transparency.

At the same time, LCM is a key contributor to the firms overall client and supplier experience. Through timely issue resolution, proactive communication, and ongoing process improvements, the team helps internal stakeholders navigate systems and workflows efficiently and confidently.

Key Responsibilities

  1. Act as a Subject Matter Expert (SME) on Third-Party Risk Management (TPRM) policies, standards, and systems, including vendor onboarding, offboarding, and oversight requirements.
  2. Address stakeholder inquiries promptly and accurately, providing clear guidance on vendor workflows and program requirements.
  3. Monitor queues and complete tasks across all vendor workflows accurately, efficiently, and in a timely manner.
  4. Build strong relationships firmwide by serving as a key advisor to internal stakeholders helping divisions understand and navigate third-party risk requirements.
  5. Provide transparency and support to divisions to ensure consistent compliance with the firms Vendor Management program.
  6. Engage with Risk Partners across the organization (e.g. compliance, technology), as needed, to assist the divisions if required
  7. Deliver on regional expectations and contribute actively to the goals of the TPRM Bengaluru team.
  8. Drive continuous process improvement and innovation, proactively identifying operational gaps and providing input for framework enhancements.

 

SKILLS AND EXPERIENCE WE ARE LOOKING FOR

  1. Relevant Bachelors degree or equivalent qualification with an excellent academic record.
  2. 1 to 3 years experience in risk management, third-party risk management, or global risk program design.
  3. Strong risk management and control mindset, with the ability to support and enable commercial outcomes.
  4. Analytical thinker with strong problem-solving skills, sound judgment, and exemplary attention to detail.
  5. Highly organized with the ability to prioritize, multi-task, and deliver under pressure to tight deadlines.
  6. Excellent communication and interpersonal skills (both written and verbal), with the ability to adapt to a dynamic and changing organization.
  7. Strong stakeholder management skills, including the ability to de-escalate challenging situations and build consensus across divisions.
  8. Collaborative team player capable of coordinating complex activities with multiple interdependencies across global, cross-functional teams.

PREFERRED QUALIFICATIONS

  1. Third Party Risk Management experience
  2. Strong customer service mindset and user experience focus
  3. Exposure to control and risk management processes
  4. Excellent communication skills both written and verbal
  5. Prior experience supporting audits, internal reviews, or regulatory examinations.

 

We Offer Best-In-Class Benefits
Healthcare & Medical Insurance
We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.
Holiday & Vacation Policies
We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.
Financial Wellness & Retirement
We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees priorities.
Health Services
We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.
Fitness
To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).
Child Care & Family Care
We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.
Benefits at Goldman Sachs
Read more about the full suite of class-leading benefits our firm has to offer.
Learn More

Corporate Planning & Management-Customer Experience-Dallas-Senior Analyst-Digital Operations - Management

Compensation

Not specified

City: Dallas

Country: United States

Goldman Sachs logo
Bulge Bracket Investment Banks

12 days ago

No clicks

at Goldman Sachs

ExperiencedNo visa sponsorship

**Senior Analyst - Corporate Planning & Management - Customer Experience - Dallas** - **Job Summary:** - **Senior Analyst** in Dallas, part of Corporate Planning & Management, specializing in Customer Experience. - Collaborates cross-functionally to manage TPRM business processes, drive compliance, and enhance vendor management program. - Key responsibilities include addressing stakeholder inquiries, monitoring workflows, building strong internal relationships, and driving process improvements. - Requires 1 to 3 years' experience in risk management, TPRM, or global risk program design. - Strong analytical thinker with excellent problem-solving skills, attention to detail, and excellent communication/sharp stakeholder management skills. - Preferred experience includes third-party risk management exposure and exposure to control/risk management processes.

Full Job Description

Corporate Planning & Management-Customer Experience-Dallas-Senior Analyst-Digital Operations - ManagementDallas, TX, United States
Opportunity Overview
CORPORATE TITLESenior Analyst
OFFICE LOCATION(S)Dallas
JOB FUNCTIONDigital Operations - Management
DIVISIONCorporate Planning & Management

The Lifecycle Management team (LCM) sits within Global Procurement under Corporate Planning & Management (CPM). 

Professionals in CPM have an analytical mindset, exhibit intellectual curiosity and are from diverse academic backgrounds. The Senior Analyst role is based in Dallas and sits within TPRMs Lifecycle Management Team capability, which acts as the primary point of contact for business stakeholders helping them understand and deliver on the firms third party risk framework.

The role requires collaboration with different functions across the firm on a regular basis, for example, Program Design and Compliance (PDC), Quality Assurance (QA), Data Analytics and Reporting (DAR), Tooling, Transformation and Risk Management, in addition to other Global Procurement functions such as Sourcing and Global Procurement Operations.

Additionally, the role requires an ability to work independently, managing TPRM Business processes by reviewing/validating/approving TPRM workflows, engaging business stakeholders to provide guidance on the various processes to ensure program compliance and simultaneously maintaining a consistent book of work.

OUR IMPACT

The Lifecycle Management team plays a critical role in protecting the firm while enabling business activity. We ensure vendor usage is appropriately authorized, accurately recorded, and used in accordance with contractual terms, regulatory requirements, and firm policies. By maintaining disciplined controls, scalable processes, and robust documentation, LCM supports audit readiness, regulatory compliance, and financial transparency.

At the same time, LCM is a key contributor to the firms overall client and supplier experience. Through timely issue resolution, proactive communication, and ongoing process improvements, the team helps internal stakeholders navigate systems and workflows efficiently and confidently.

Key Responsibilities

  1. Act as a Subject Matter Expert (SME) on Third-Party Risk Management (TPRM) policies, standards, and systems, including vendor onboarding, offboarding, and oversight requirements.
  2. Address stakeholder inquiries promptly and accurately, providing clear guidance on vendor workflows and program requirements.
  3. Monitor queues and complete tasks across all vendor workflows accurately, efficiently, and in a timely manner.
  4. Build strong relationships firmwide by serving as a key advisor to internal stakeholders helping divisions understand and navigate third-party risk requirements.
  5. Provide transparency and support to divisions to ensure consistent compliance with the firms Vendor Management program.
  6. Engage with Risk Partners across the organization (e.g. compliance, technology), as needed, to assist the divisions if required
  7. Deliver on regional expectations and contribute actively to the goals of the TPRM Bengaluru team.
  8. Drive continuous process improvement and innovation, proactively identifying operational gaps and providing input for framework enhancements.

 

SKILLS AND EXPERIENCE WE ARE LOOKING FOR

  1. Relevant Bachelors degree or equivalent qualification with an excellent academic record.
  2. 1 to 3 years experience in risk management, third-party risk management, or global risk program design.
  3. Strong risk management and control mindset, with the ability to support and enable commercial outcomes.
  4. Analytical thinker with strong problem-solving skills, sound judgment, and exemplary attention to detail.
  5. Highly organized with the ability to prioritize, multi-task, and deliver under pressure to tight deadlines.
  6. Excellent communication and interpersonal skills (both written and verbal), with the ability to adapt to a dynamic and changing organization.
  7. Strong stakeholder management skills, including the ability to de-escalate challenging situations and build consensus across divisions.
  8. Collaborative team player capable of coordinating complex activities with multiple interdependencies across global, cross-functional teams.

PREFERRED QUALIFICATIONS

  1. Third Party Risk Management experience
  2. Strong customer service mindset and user experience focus
  3. Exposure to control and risk management processes
  4. Excellent communication skills both written and verbal
  5. Prior experience supporting audits, internal reviews, or regulatory examinations.

 

We Offer Best-In-Class Benefits
Healthcare & Medical Insurance
We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.
Holiday & Vacation Policies
We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.
Financial Wellness & Retirement
We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees priorities.
Health Services
We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.
Fitness
To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).
Child Care & Family Care
We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.
Benefits at Goldman Sachs
Read more about the full suite of class-leading benefits our firm has to offer.
Learn More