Front of House Receptionist - 12 month contract
Posted 17 days ago
No clicks
Temporary (12-month) front-of-house role supporting Franklin Templeton's London office. You will manage reception duties including greeting visitors, handling incoming calls and mail, issuing passes, and coordinating meeting room bookings, catering and events. The role also involves administrative tasks such as processing invoices, booking taxis/couriers, and supporting executives and new-joiner welcome tours. This is a full-time, office-based position with rotating core hours between 8:00am and 6:00pm.
- Compensation
- Not specified
- City
- London
- Country
- United Kingdom
Currency: Not specified
Full Job Description
At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.
Come join us in delivering better outcomes for our clients around the world!
About the Department
Our Office Services team in London plays a vital role in delivering a professional and seamless front of house experience. They provide essential logistical support for meetings, interviews, and events alongside Facilities and IT. The team works collaboratively to create a welcoming and efficient environment for both employees and guests.
How You Will Add Value
- Manage meeting room bookings and set-up
- Coordinate catering with the Day Porter and assist with orders
- Liaise with Building Reception for visitor access
- Greet visitors and notify their host
- Support desk/office bookings via Skedda
- Handle incoming calls and external switchboard
- Issue passes for new joiners, visitors, and contractors
- Help create permits in the landlord system
- Support internal and external events
- Maintain the post room list
- Book and code taxis and couriers
- Process and code invoices
- Manage incoming and outgoing mail
- Deliver welcome tours for new joiners
- Assist with Display Screen Equipment (DSE) assessments
- Manage weekly fruit and event catering orders
- Support executives and visitors with admin tasks when needed
What Will Help You Be Successful in This Role
Experience & Qualifications
- Experience in a corporate reception role
- Comfortable engaging with all levels of staff and visitors
- Able to maintain confidentiality and accuracy
- Strong proofreading and multitasking skills
Technical Skills
- Proficient in Microsoft Office (Word, Excel, Windows)
Soft Skills
- Detail-oriented and proactive
- Hands-on mindset
- Organised, helpful, and diplomatic
- Polite and service-focused approach
Work Schedule & Location
This is a full-time, office-based role in our London office. Core hours are between 8:00 am and 6:00 pm, with the team rotating weekly to cover earlier or later shifts (e.g., 8:00 am–4:00 pm, 9:00 am–5:00 pm, 10:00 am–6:00 pm)
#LI-EUR
Experience our welcoming culture and reach your professional and personal potential!
Building teams with diverse skills, backgrounds, and experiences has always been important to us. Cultivating an inclusive culture where employees feel safe to share their voices is not only beneficial for our people, but also drives innovation and enables us to deliver better client outcomes. So, no matter your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We will provide you with tools, resources, and learning opportunities to help you excel in your career and personal life.
We want our employees to be at their best. By joining us, you will connect with a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for staying physically and mentally healthy, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have you covered.
Learn more about the wide range of benefits we offer at Franklin Templeton
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
As part of our commitment to fostering a diverse and inclusive work environment, we welcome applicants with flexible working arrangements in their current roles or those seeking a flexible working pattern. We encourage you to communicate any preferences for flexible working so that we can consider this during our hiring process. Additionally, returners – individuals who have taken a break from work – are also encouraged to explore our job opportunities.
As a registered UK Disability Confident Committed Employer, we encourage you to disclose if you consider yourself to have a disability as part of your application. This information enables us to provide the necessary support and leverage your unique talents effectively.
If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only requests for arrangements will receive a response.
