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**Senior Technical Manager - Web, API & Mobile** Manage web, API, and mobile application environments for mission-critical financial services. Key responsibilities include maintenance and support, incident and problem management, collaboration with diverse teams, and participation in platform development. Leverage Atlassian Jira, Confluence, ServiceNow, Oracle RDBMS, GitHub, and AWS cloud services. Prioritize customer focus and continuous learning in banking/brokerage or similar environment. Fluent in German and English. democrating search engine optimization
- Compensation
- Not specified
- City
- Frankfurt
- Country
- Germany
Currency: Not specified
Full Job Description
About the Opportunity
Job Type: PermanentApplication Deadline: 30 October 2026Job Description
Title SENIOR TECHNICAL MANAGER WEB, API AND MOBILE
Department IT Delivery
Location Frankfurt am Main/Kronberg
Reports To Team Lead Web, API & Mobile
Level Senior Manager
About your team
About your team The IT Web and Mobile team is responsible for the maintenance of mission critical applications and infrastructure forming the web and mobile footprint of FIL Fondsbank GmbH (FFB).
About your role
A successful candidate is expected to interact closely with internal application development teams as well as with all business units within the company. The teams main task is analysis and triage of potential technical issues of our inhouse developed trading application and mobile app. In your role as a Technical Specialist you will be responsible for Incident- and problem-management with focus on the FFB frontend platform and the recently re-engineered FFB mobile app as a vital part of our daily work.
Be part of an exciting and pleasant working environment in a growing company that gives you the opportunity to actively contribute and also participate on our future strategie to serve best financial services to our clients. Our goal is to offer reliable service for our sophisticated financial-tools and products in a highly available and automated environment. The day to day business (RTB) comprise working with internal and external parties like independent financial advisors, self-directed end investors, FFB/FIL stakeholder as well as with third party providers to meet customer demands and expectations. As 2nd level application support for the FFB trading platform and its API interfaces, the team is also responsible for providing information on technical enquiries from the financial market environment.
Your Key Responsibilities
Maintenance and second level support for FFBs mission critical web with focus on mobile applications
Independent organization and coordination of customer-specific problem-solving processes
Testing of defect resolutions for the applications in scope (incl. its SOAP and REST APIs)
Capture, clarification and classification of technical and also fund/financial related inquiries, incident and problem tickets within the used toolset (Atlassian Jira, Atlassian Confluence (Wiki), ServiceNow)
Be part of the future and further development of our financial advisory platform with its diversified products and features and participate with your personal experiences to make things better
Acting as a proxy for FFB web and mobile Team with development, technical and business related questions or enhancements to collect and share the details within the team regarding new process workflows and/or product set up
Collaborate with FIL/FFB teams across multiple locations and countries
Work closely with our data-center provider, hosting the FFB platform environment
Identification and development of quality assurance measures
Supporting and maintaining AWS cloud services for FIL PI and FWE digital discretionary po
Job Description
Title SENIOR TECHNICAL MANAGER WEB, API AND MOBILE
Department IT Delivery
Location Frankfurt am Main/Kronberg
Reports To Team Lead Web, API & Mobile
Level Senior Manager
About your team
About your team The IT Web and Mobile team is responsible for the maintenance of mission critical applications and infrastructure forming the web and mobile footprint of FIL Fondsbank GmbH (FFB).
About your role
A successful candidate is expected to interact closely with internal application development teams as well as with all business units within the company. The teams main task is analysis and triage of potential technical issues of our inhouse developed trading application and mobile app. In your role as a Technical Specialist you will be responsible for Incident- and problem-management with focus on the FFB frontend platform and the recently re-engineered FFB mobile app as a vital part of our daily work.
Be part of an exciting and pleasant working environment in a growing company that gives you the opportunity to actively contribute and also participate on our future strategie to serve best financial services to our clients. Our goal is to offer reliable service for our sophisticated financial-tools and products in a highly available and automated environment. The day to day business (RTB) comprise working with internal and external parties like independent financial advisors, self-directed end investors, FFB/FIL stakeholder as well as with third party providers to meet customer demands and expectations. As 2nd level application support for the FFB trading platform and its API interfaces, the team is also responsible for providing information on technical enquiries from the financial market environment.
Your Key Responsibilities
Maintenance and second level support for FFBs mission critical web with focus on mobile applications
Independent organization and coordination of customer-specific problem-solving processes
Testing of defect resolutions for the applications in scope (incl. its SOAP and REST APIs)
Capture, clarification and classification of technical and also fund/financial related inquiries, incident and problem tickets within the used toolset (Atlassian Jira, Atlassian Confluence (Wiki), ServiceNow)
Be part of the future and further development of our financial advisory platform with its diversified products and features and participate with your personal experiences to make things better
Acting as a proxy for FFB web and mobile Team with development, technical and business related questions or enhancements to collect and share the details within the team regarding new process workflows and/or product set up
Collaborate with FIL/FFB teams across multiple locations and countries
Work closely with our data-center provider, hosting the FFB platform environment
Identification and development of quality assurance measures
Supporting and maintaining AWS cloud services for FIL PI and FWE digital discretionary portfolio management (DPM)
About you
Good analytical and problem resolution skills
Ideally experience from the banking or broker environment
Very good customer centric mindset, with ability to manage customer expectations, customer-focused & service oriented
Excellent team player, disciplined and conscientious approach
Passion to learn and continuously grow
German and English languae
Preferable Skills are:
Experience with JIRA and ServiceNOW
Practical experience and understanding of relational databases (preferably Oracle RDBMS)
Experience with GitHub
rtfolio management (DPM)
About you
Good analytical and problem resolution skills
Ideally experience from the banking or broker environment
Very good customer centric mindset, with ability to manage customer expectations, customer-focused & service oriented
Excellent team player, disciplined and conscientious approach
Passion to learn and continuously grow
German and English languae
Preferable Skills are:
Experience with JIRA and ServiceNOW
Practical experience and understanding of relational databases (preferably Oracle RDBMS)
Experience with GitHub
Location: Kronberg Office
Time Type: Full time
