Posted 6 days ago
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**Senior Storage Administrator** Fidelity seeks a seasoned Senior Storage Administrator to manage and maintain enterprise storage platforms, ensuring the reliability of critical systems. This role entails supporting Storage Area Network (SAN), Network-Attached Storage (NAS), backup, and disaster recovery solutions, with a focus on IBM storage systems, Infinidat, NetApp, and Commvault. Candidates should bring 5+ years of relevant experience, immense troubleshooting skills, and proficiency in managing storage provisioning, migration, and restoration tasks. Familiarity with hyperconverged infrastructure, Linux, VMware/OLVM, and cloud environments is beneficial. This shift-based role offers a dynamic opportunity to collaborate with global teams and vendors while contributing to operational KPIs and automation initiatives. Strong communication skills and the ability to thrive in fast-paced environments are essential.
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Full Job Description
Fidelity will not provide immigration sponsorship for this position.
Job Description:
The Role
Fidelitys Enterprise Infrastructure Distributed Hosting organization is seeking a Senior Storage Administrator to join the Server and Storage Operations team. This role is responsible for supporting enterprise storage and data protection platforms, resolving complex infrastructure incidents, fulfilling service requests, and maintaining the reliability of critical technology services. The position involves monitoring and supporting backup and recovery operations, managing storage provisioning and migration activities, and collaborating with technology teams across Fidelity to deliver secure, scalable infrastructure solutions. This role has a direct impact on the availability and performance of the systems that support Fidelitys business operations and client services.
Work Schedule: This is a shift-based role working either Tuesday-Saturday or Sunday-Thursday, or regular business hours five days per week. Occasional schedule adjustments may be required to support business needs and team coverage requirements.
The Expertise and Skills You Bring
- 5+ years of experience supporting enterprise storage, backup, or infrastructure operations.
- Experience supporting enterprise storage environments, including Storage Area Network (SAN), Network Attached Storage (NAS), and data protection technologies.
- Working knowledge of enterprise storage platforms such as IBM storage systems, Infinidat, NetApp, or similar technologies.
- Contribute to operational KPIs, metrics & observability.
- Drive automation initiatives and promote DevOps/EngOps work.
- Collaborate with global teams and vendors to resolve issues and implement solutions.
- Experience in managing backup and recovery solutions, preferably Commvault or comparable backup software.
- Experience in troubleshooting complex infrastructure incidents, conducting root cause analysis, and supporting problem resolution activities.
- Experience handling storage provisioning, decommissioning, data restoration, migration activities, and disaster recovery support.
- Knowledge of SAN switch administration and storage connectivity concepts.
- Strong verbal and written communication skills with the ability to collaborate effectively across global teams.
- Familiarity with VMware/OLVM virtualized environments; experience supporting Windows infrastructure is strongly preferred.
- Linux administration experience is highly preferred.
- Experience with hyperconverged infrastructure or monitoring tools, and cloud technologies is a plus.
- Ability to take initiative, manage competing priorities, and support operational activities in a fast-paced environment.
The Team
The Server and Storage Operations team is part of Fidelitys Enterprise Infrastructure organization, a service-focused group responsible for delivering and supporting foundational technology platforms across the company. Our team manages enterprise storage, backup, and data protection services that support critical applications and business operations across all Fidelity business units. We collaborate closely with infrastructure, engineering, application, and operations teams in the United States and India to provide reliable, secure, and scalable technology services. At Fidelity, we have a relentless commitment to our clients, and our infrastructure teams help ensure the resilience, availability, and performance of the systems that power millions of customer interactions every day.
Fidelitys Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Information TechnologyPlease be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
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