Posted 8 days ago
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**Senior Manager, Security Reference Data Operations** Leads a team of 10, managing daily security setup requests with 30-minute turnaround times, 23/7. Ensures data quality, risk management, and customer service. Collaborates cross-functionally to resolve complex data issues and drive operational improvements. Requires experience leading teams, managing complex projects, and analyzing data (SQL, Bloomberg, CusipWeb). Offers a dynamic, client-focused environment within Global Data Services at Fidelity.
- Compensation
- Not specified
- City
- Dublin, Hong Kong
- Country
- United States, Ireland, Hong Kong
Currency: Not specified
Full Job Description
Fidelity will not provide immigration sponsorship for this position.
Job Description:
The Role
The Senior Manager, Security Reference Data Operations, will lead a team of 10 Associates and manage the day-to-day operational activities of daily security setup and maintenance requests. These security setup requests are sent in from the Fidelity portfolio managed trading desks and internal business partners. Most require a 30 minute turn-around times and supported 23 hours of the day through a global working team in Merrimack NH, Dublin, and Hong Kong.
The Senior Manager will work with business partners to resolve complex data inquiries while providing high level of customer service. By working across GDS, technology, customers, business and systems partners, the Senior Manager will plan and prioritize operational projects and manage team efforts end-to-end.
- Lead day-to-day operations, ensuring data quality, operational efficiency, and risk management.
- Manage workload distribution, balancing team capacity, priorities, and development opportunities.
- Partner with business, technology, and operations teams to resolve complex data issues and deliver data solutions.
- Develop and maintain policies, procedures, and operational controls.
- Drive continuous improvement initiatives and recommend process enhancements.
- Lead and support cross-functional projects from planning through execution.
- Analyze and validate data using database queries to resolve client and operational issues.
- Represent the team in product forums and industry initiatives to identify emerging trends and opportunities.
- Manage all aspects of people leadership, including hiring, coaching, and performance
The Expertise and Skills You Bring
- Bachelor's degree in Business, Finance, or a related field.
- Financial services experience, preferably within reference data, market data, or investment operations.
- Proven experience leading teams and managing operational or strategic projects.
- Strong leadership skills with experience coaching and developing teams of 8+ associates.
- Ability to lead cross-functional initiatives and drive outcomes in a dynamic environment.
- Strong analytical, problem-solving, and decision-making skills.
- Experience with SQL and data analysis tools; Bloomberg and CusipWeb experience preferred.
- Knowledge of data management, data quality, data modeling, and data visualization concepts.
- Strong organizational and project management skills with the ability to manage competing priorities and tight deadlines.
- Excellent communication skills with the ability to simplify complex issues for diverse audiences.
- Highly collaborative, adaptable, and motivated with a continuous improvement mindset
The Team
The Security Reference team, part of Global Data Services (GDS) within Fidelity Fund and Investment Operations, manages critical investment reference data that supports trading, accounting, compliance, performance, and analytics across Fidelity. We are seeking a collaborative and results-driven leader to oversee daily operations, drive process improvements, and develop a high-performing team in a fast-paced, client-focused environment.
Fidelitys Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Investment OperationsPlease be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
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