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**Senior Executive Assistant** As a vital team member, the Senior Executive Assistant role at Fidelity involves dynamic, fast-paced administration. Manage multiple tasks, coordinate events, and support top management, utilizing excellent communication and organization skills. **Key Responsibilities:** - Balance simultaneous tasks in a dynamic environment - Manage ACR submission, Concur, eReview, DocuSign processes - Write and edit materials, ensuring quality and brand standards - Maintain confidentiality and collaborate with management at all levels - Event planning and meeting coordination - Troubleshoot and support escalations **Required Skills and Experience:** - Bachelor's degree or related work experience, preferred - 5+ years' experience in a professional office environment - Strong Microsoft Office suite skills (Outlook, Word, Excel, PowerPoint) - Ability to learn new technologies quickly - Proficient in ACR submission, Concur, eReview, and DocuSign processes
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- Country
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Currency: Not specified
Full Job Description
Job Description:
The Role
The administrative staff at Fidelity plays a vital role in the company's success, and the individuals serving in these positions are recognized by their colleagues as key members of the team. Excellent communications and organizational skills will be constantly put to the test, as will the ability to balance multiple tasks simultaneously, work through unknowns while working in a dynamic, fast-paced business environment.
The Expertise and Skills You Bring
- A bachelor's degree strongly preferred, or secretarial certificate/ related work experience.
- 5 plus years of experience preferably in a professional office environment.
- Strong working Microsoft Office experience (Outlook, Word, Excel, and PowerPoint), and have the aptitude to learn new technology quickly.
- Proficient with ACR submission, Concur, eReview and DocuSign processes.
- Excellent writing, communication and editing skills, be attentive to details in ensuring quality and brand.
- Have a polished calm demeanor and professionalism to be proactive and collaborate with management across all levels within Fidelity; as well as the ability to maintain a high level of confidentiality.
- Effective time management skills, with ability to prioritize and balance multiple tasks simultaneously, reacting and thinking quickly.
- Some event planning, leadership offsites and meeting coordination required; In-person assistance and coordination will be expected when leadership, clients, or internal visitors are in town.
- A self-starter, able to work independently with a strong sense of ownership, involvement, and resolve. Comfort in seeking clarification or resolution when asked to assist with problem solving or troubleshooting issues.
- A flexible teammate, willing to get involved and assist the work of the larger team across a variety of other duties, including backing-up peers.
The Value You Will Bring:
- Contribute to the onboarding experience and underlying success of new hires, transfers and other associates and leaders joining Workplace Consulting.
- Troubleshoot and support with escalations. Field questions and direct them to the right people.
- Help your assigned team be more effective and efficient; create high performing teams.
- Support new office standards and processes.
- Ensure high quality deliverables and Fidelity's brand without compromising standards, best practices, and risk.
- Be agile and flexible in supporting the ever-evolving support model as our business needs continue to change over time.
About Fidelity Workplace Consulting
The FWC consists of 600 consulting professionals with offices across 12 major cities who help clients stay competitive, innovate on strategic solutions, and solve problems ranging from benefits design, strategy, funding, communication and delivery to talent management and people analytics.
Workplace Consulting is responsible for bringing innovative solutions and products to our clients.
We help employers assess and improve the effectiveness of their benefit and rewards programs, engage employees, and design and implement successful workforce and planning strategies that deliver measurable return on investment. As the workplace landscape evolves, we do too.
We help clients solve complex (or simple) workplace problems.
- We look to provide clients with a different perspective to their situation by offering comprehensive solutions leveraging exclusive intelligence from the clients and participants we serve.
- We strive to expand on the trusted and proven relationships which helps to understand a clients history, goals and challenges while reducing the time and effort to achieve desired results.
- The leading principle we strive for every day is customer obsessed.
We can provide a better return on the clients benefits investment where our implemented solutions will provide a state of continuous improvement and affordability to drive value for them and their participants.
Certifications:
Category:
AdministrationPlease be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
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