Posted 8 days ago
No clicks
**Senior AI/ML Engineer - Cognitive Computing Platform** Architect and lead teams in building and supporting Fidelity's Cognitive Computing Platform, enabling natural language customer interactions at enterprise scale. Key responsibilities include architecting large-scale systems, implementing software development cycles, and leading teams. Required skills span cloud technologies (Docker, Kubernetes, AWS, Azure, GCP), NodeJS/Python, REST APIs, and hands-on experience with natural language processing (NLP), machine learning (ML) model development and deployment. Additionally, candidates should have advanced education in computer science/data science and experience in the financial services industry. The role demands strong leadership, communication, and adaptability in a polyglot development environment. Fidelity offers competitive benefits and fosters an inclusive workplace.
- Compensation
- Not specified
- City
- Not specified
- Country
- Not specified
Currency: Not specified
Full Job Description
Fidelity will not provide immigration sponsorship for this position.
Job Description:
Cognitive Computing Platform AI/ML Engineering
You will be part of the platform team responsible for the creation and support of the Cognitive Computing Platform. This platform allows customers to interact with Fidelity in natural language across all the channels that are important to them.
The Team
As part of the team, you will architect and lead teams to implement solutions that enable customers to get the most out of what Fidelity can offer at Enterprise scale and across Fidelitys Businesses. You will create intuitive and highly engaging conversational experiences that enable today's digitally savvy consumer to take control of their finances and feel confident in the choices that they.
The Expertise You Have
- Demonstrated Hands On Experience with the following is required, as well as leading teams implementing:
- Software development and delivery cycle
- Architecting large scale systems
- Experience in Cloud technologies including Docker, Kubernetes, AWS, Azure, GCP
- NodeJS or Python
- REST APIs
- Experience with the following areas:
- Building and evaluating Natural Language Processing Related Machine Learning Models
- MLOps in automating Machine Learning Model services refreshing cycle
- Integrating Machine Learning Model services with existing runtime conversation handling system
- Education / Certifications
- Advanced education on computer science / data science related field or equivalent experience
- Relevant experience working in financial service industry focused on IT solutions
- Cloud (AWS, GCP, Azure etc.)
The Skills You Bring
- Your ability to lead teams from conception to production
- Your ability and desire to learn new technologies
- Your ability to synthesize business need into scalable technology solutions
- Your ability to work across organizations and preserve good outcomes
- Your desire and aptitude for learning new technology and approaches
- Your ability to operate in a polyglot development environment
- Your excellent verbal and written communication skills
The Value You Deliver
- Setting architecture direction of omni-channel experiences using novel technologies
- Implementing scalable and differentiated solutions on a scrum team benefiting multiple business units
- Working across an empowered and autonomous organization to get the best outcomes
- Promoting a developer culture of quality / sustainability through automation
- Coaching team members to achieve organizational goals
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.com Fidelity Investments is an equal opportunity employer.
Fidelitys Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Information TechnologyPlease be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Apply
All fields are required. Candidates should limit the number of roles they apply to at any given time.
Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
AI Guidelines
Learn about our guidelines for use of AI when applying for a Fidelity job
