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**Operational Transformation Lead** - Kronberg (Hybrid), Associate Director Drive strategic operational transformation across FIL Fondsbank. Shape and deliver end-to-end process improvements, organizing change initiatives from concept to implementation. Own organizational development, evolving roles and structures for current and future business needs. Collaborate cross-functionally, leading the Operational Transformation team, and engage senior stakeholders. Requires strong transformation and organizational development experience in financial services, with a track record of strategic thinking and pragmatic delivery. Key skills include structured problem-solving, execution ownership, stakeholder influence, and cross-functional collaboration.
- Compensation
- Not specified EUR
- City
- Kronberg
- Country
- Germany
Currency: € (EUR)
Full Job Description
About the Opportunity
Job Type: PermanentApplication Deadline: 31 July 2026Job Description
Title Operational Transformation Lead
Location Kronberg (Hybrid)
Level Associate Director
Were proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Operational Transformation
team and feel like youre part of something bigger.
About your team
The Operational Transformation team drives sustainable improvement across FFB by connecting people, processes and capabilities, enabling measurable results and supporting the banks strategic and regulatory objectives.
About your role
As Operational Transformation Lead, you will play a key role in shaping and delivering the transformation agenda across FIL Fondsbank. Acting as a central sparring partner and crossfunctional companion, you will translate strategic priorities into tangible, endtoend improvements across processes, operating models and organisational structures.
In addition to leading the Operational Transformation team, you will be responsible for Organisational Development across the bank, ensuring that structures, roles and ways of working evolve in line with future business needs. You will drive initiatives from concept through to implementation, establish governance and transparency, and ensure progress is measurable and clearly communicated to senior stakeholders.
Alongside this, you will own and continuously evolve core process governance frameworks, including the process roadmap and key regulatory and approval processes, ensuring strong alignment between transformation initiatives and businessasusual operations.
Key Responsibilities
- Drive the operational transformation agenda aligned with strategy and regulation
- Ensure oversight and development of key regulatory and approval frameworks
- Partner with stakeholders to translate priorities into actionable initiatives and deliver outcomes
- Drive endtoend improvements across processes, operating model and organisational setup
- Own the organisational development agenda (e.g. organisational design, role clarity, ways of working)
- Ensure delivery of transformation initiatives with clear governance, KPIs and measurable outcomes
- Provide structured reporting and insights to senior management and relevant governance forums
- Lead, coach and develop the Operational Transformation team and foster crossfunctional collaboration
About you
You bring strong experience in operational transformation, organisational development or management consulting within financial services, supported by a strong academic track record. You combine strategic thinking with a pragmatic, deliveryfocused mindset and are comfortable operating in a complex, regulated environment. You are confident engaging with senior stakeholders and driving crossfunctional initiatives with clear ownership and accountability.
Key Competencies & Skills
- Structured problem solving ability to translate complex topics into clear, actionable steps
- Execution & ownership mindset driving initiatives endtoend with measurable outcomes
- Stakeholder influence engaging and challenging senior stakeholders constructively
- Cross-functional collaboration building alignment across teams and disciplines
- Organisational design & transformation expertise understanding of operating models and change mechanisms
- Communication & storytelling creating clear, structured materials for senior leadership
- Leadership & team development coaching, developing and guiding high-performing teams
Feel rewarded
For starters, well offer you a comprehensive benefits package. Well value your wellbeing and support your development. And well be as flexible as we can about where and when you work finding a balance that works for all of us. Its all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
Location: Kronberg Office
Time Type: Full time
