Posted 3 days ago
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**Managing Director- 401K Relationship Manager** leads and manages a book of business, up to $25M AUM, comprising 90 plan sponsor relationships and 5-7 advisor relationships. Key responsibilities include building client relationships, addressing client needs, and partnering with advisors. Requires 3-5 years in Relationship Management or Client Service, preferably within Retirement/401K. Must acquire Series 7 and 63 licenses within the first 3-6 months. Strong communication, problem-solving, and consultative skills are essential. Travel required, approximately 25% of the time.
- Compensation
- $79,000 – $153,000 USD
- City
- Not specified
- Country
- United States
Currency: $ (USD)
Full Job Description
Job Description:
Job Title: Managing Director- 401K Relationship Manager
Note: Fidelity will not provide immigration sponsorship for this position
The Role
The Managing Director (MD) is entrusted with a book of business of defined contribution plans aligned to key Core Market advisor relationships. The books of business will vary based on each advisor, but typically comprise of up to 90 plan sponsor relationships and 5 7 advisor relationships. Plan sizes supported up to $25M in assets under administration. In this role you will develop positive relationships with institutional clients and build internal working relationships with Fidelity personnel in support of service delivery.
The Expertise and Skills You Bring
- We require associates in this role to acquire a Series 7 and 63 within the first 3-6 months of acquiring the position.
- Requires 3 5 years of Relationship Management or Client Service experience preferred; preferably within the Retirement/401K industry.
- World class customer service to every one of your clients.
- Record keeping and defined contribution administration experience.
- Problem-solving skills.
- Effective communication and presentation skills.
- The ability to consult with your clients to deliver effective solutions to their needs while maintaining strong, positive relationships with key decision makers.
- Setting the strategic direction for the plan and demonstrates ultimate ownership and accountability for the relationship. Acts as the clients trusted advisor in partnership with the Plans Advisor.
- Partnering with the Plans Advisor to understand their specific value proposition to the Plan Sponsor.
- Providing additional support to the advisors book of business, including participating in advisor book of business reviews (sometimes in person), identifying and implementing plan design opportunities across the advisors book, and you will be expected to participate in quarterly advisor updates and training activities, both over electronic channels (i.e. Zoom) and in person.
- Differentiating Fidelity's benefits approach against competitive benefit solutions and offering and implementing Fidelity solutions to address client needs.
- Facilitating discussions with clients regarding legal, regulatory and design issues across the plan.
- Consulting with clients and their advisors on qualified and potentially nonqualified plan design alternatives.
- Coordinating internal resources to provide analysis and recommendations to clients on design alternatives.
- Analyzing investment architecture and providing appropriate alternatives as well as actively facilitating Investment Review Meetings in partnership with the Plans Advisor.
- Assisting Plan Sponsors with plan corrections, resolving operational defects, PSW navigation, providing plan and participant literature, and contribution inquiries. This includes problem resolution on behalf of clients to produce a satisfactory outcome.
- Building and developing strong working relationships internally.
The Managing Director is the primary contact for their client and works in a team structure which is collectively responsible for leading, educating, resolving client issues, establishing relationships and meeting the needs of both Plan Sponsors and Advisors. Travel is required, approximately 25% of the time.
The Team
In this position you assume a consultative role to acquire a clear understanding of the business needs of relevant issues. You will ensure client satisfaction by seeking feedback and anticipate issues and/or concerns to proactively provide solutions.
Fidelitys Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidates relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Certifications:
Series 07 - FINRA, Series 63 - FINRACategory:
Relationship ManagementApply
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
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