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**Manager, Vendor Management** | Fidelity Investments Lead, manage, and optimize enterprise-level vendor relationships. Role requires 3-5 years' experience in vendor management, procurement, or supplier governance. Key responsibilities: vendor intelligence, performance management, risk mitigation, and stakeholder collaboration. Proven expertise in analytical thinking, issue resolution, and cross-functional collaboration. Support enterprise initiatives and ad hoc leadership requests. Strengthen vendor value and reduce operational burden. Full-time onsite role in a heavily regulated industry.
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Full Job Description
Job Description:
Manager, Vendor Management
Note: Fidelity is not providing immigration sponsorship for this position
The Manager of Enterprise Vendor Management is an individual contributor role within Fidelitys Enterprise Vendor Management organization, responsible for vendor intelligence, performance, value, and risk management across a portfolio of enterprise-level and strategic suppliers. As a key liaison between internal stakeholders and external vendors, this role provides operational governance and oversight of key vendor relationships, helping ensure suppliers meet service, performance, and business expectations.
The Expertise and Skills You Bring
- 3-5 years of experience in a mid- to large-size organization, preferably supporting vendor
- Familiarity with vendor management, procurement, supplier governance, or third-party risk management processes and tools.
- Excellent organizational skills with the ability to manage multiple priorities and projects simultaneously.
- Advanced analytical and research capabilities, with the ability to gather, evaluate, and synthesize vendor, industry, and market information.
- Proven ability to identify issues, solve problems, and appropriately escalate risks and concerns.
- Strong relationship management skills with the ability to collaborate effectively across both internal and external business partners.
- Excellent written and verbal communication skills, including ability to present to all levels of the organization and interact with third parties, positively representing the Fidelity brand.
- High attention to detail and a commitment to accuracy, accountability, and follow-through.
The Value You Deliver
- Partners with Procurement, Risk Management, Legal, Finance and Business units to support vendor-related initiatives and governance activities.
- Provides consistent oversight of vendor performance and service delivery.
- Tracks, escalates, and supports remediation of vendor-related issues and service disruptions.
- Maintains critical service and governance documentation to support operational continuity.
- Resolves invoicing challenges efficiently, reducing administrative burden on the business.
- Performs vendor research to provide insight into company financials, strategy, market presence, and competitive positioning.
- Supports enterprise initiatives, vendor assessments, and ad hoc leadership requests to enable informed decision-making and maximize vendor value.
Fidelitys Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
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RiskPlease be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
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