Posted 10 days ago
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**Director, Retail Leadership Communications** drives strategic communications for Fidelity's Brokerage and Wealth businesses, impacting associates, leaders, and stakeholders. Key responsibilities include setting communications strategies, leading impactful programs, and guiding senior leaders. A seasoned communications professional with 8-10 years of experience, you'll combine financial acumen, strong content strategy skills, and a collaborative mindset to deliver high-impact communications. Demonstrated success in executive, internal, and external communications, with a preference for financial services background. The role requires exceptional storytelling, program management, and consultant skills, with the ability to coach team members and thrive in an innovative, inclusive environment.
- Compensation
- $103,000 – $211,000 USD
- City
- Not specified
- Country
- United States
Currency: $ (USD)
Full Job Description
Fidelity will not provide immigration sponsorship for this position.
Job Description:
The Role
The Director, Fidelity Retail Communications will work directly with the Vice President, Fidelity Retail Communications to set communications strategies and messaging, as well as lead, design, and execute impactful communications programs that support key leaders in the Fidelity Brokerage and Fidelity Wealth businesses. These communications will not only reach key stakeholders in these two retail businesses, but associates, leaders, and other business partners across the firm.
As a trusted consultant to executives with deep expertise in communications strategy and content, this role will guide members of the Brokerage and Wealth senior leadership team toward best practices in executive communications, associate engagement, and change management. Will work closely with key business partners (e.g., HR, Strategy and Finance, Meetings and Events, Change Management, etc.) to be successful in role.
The Expertise and Skills You Bring
- Bachelors degree
- 8-10 plus years of relevant experience as a communications professional
- Deep expertise across executive, internal, and external communications
- Financial services background preferred
- Strong business acumen and a strategic mindset, able to understand a business multi-year plan, financial drivers, and align and prioritize high-impact communications around this for a diverse set of audiences
- Excellent program management and planning skills, with proven ability to lead multiple components of multi-faceted communications and change management programs
- Strong content strategist with exceptional storytelling skills across various media/channels (e.g., events, blogs, videos, presentations, talking points, and emails), with the ability to take complex technology concepts and distill them into compelling content that resonates with key stakeholders
- Collaborative and relationship-oriented, with the ability to think and work successfully across the firm
- Innovative thinker, with a desire to continuously learn and take creativity to the next level
- Independent and consultative able to provide strategic recommendations across all levels of an organization, with a particular skill in consulting with senior leaders
- Ability to coach other members of the team, helping them grow their skills across executive, internal, and external communications
- Focused on quality but can balance pace over perfection
- Demonstrates impact of the communications the team delivers
The Team
The Retail Communications team is part of the Fidelity Leadership Communications organization within Fidelity Communications. Working closely with the most senior leaders within Fidelity retail business, we develop communications programs that inspire the thousands of associates to help more people whether they are client-facing or creating and marketing the products, solutions or capabilities that we offer. As part of the larger Communications team, we are able to connect our work to larger enterprise efforts that reach a range of internal and external audiences.
Fidelitys Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidates relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Certifications:
Category:
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
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