Posted 8 days ago
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**Data Center Technician III** - Fidelity Enterprise Infrastructure seeks a proficient Data Center Technician III to join the Data Center and Colocation Operations team. Key responsibilities involve implementing and supporting services across platforms like telephony, network infrastructure (LAN/WAN/SAN), servers, and storage devices. Duties include installation, support, decommissioning, cabling, labeling, testing, diagnosing, and correcting issues. Additionally, manage critical space, asset management/inventory control, and adhere to change/incident management policies. This role operates on a 2nd shift schedule with rotational on-call responsibilities. Candidates should possess extensive knowledge in TCP/IP networking protocols, WAN, LAN, SAN, voice technologies, structured cabling concepts, and experience with telecommunications test equipment like Fluke network testers. A basic background in enterprise data center facilities infrastructure is essential. Excellent communication skills and the ability to manage multiple priorities are crucial. Fidelity offers a wide range of benefits to support work-life balance.
- Compensation
- $55,000 – $105,000 USD
- City
- Not specified
- Country
- Not specified
Currency: $ (USD)
Full Job Description
Job Description:
Note: Fidelity is not providing immigration sponsorship for this position.
TEAM
Fidelity Enterprise Infrastructure is currently hiring a Data Center Technician III for the Data Center and Colocation Operations team.
The Role
Responsible in providing implementation and support services across several different platforms including telephony, network infrastructure (LAN/WAN/SAN), server hardware and storage devices. As a member of the Data Center Operations Team, the successful applicant will be involved in activities including the installation, support, and decommissioning activities related to the above-mentioned platforms. They will have the capability to cable, label, and test server and network connectivity (fiber and copper) to the devices, as well as diagnose and correct issues related to the supported platforms are essential. Additional responsibilities include critical space management, asset management/inventory control and strict adherence to change and incident management policies.
* This role will include 5-8-hour days while working a 2nd shift schedule, including rotational on-call responsibility.
The Expertise You Have
Extensive knowledge of TCP/IP networking protocols, WAN, LAN, SAN, voice technologies
Ability to use telecommunications test equipment, specifically Fluke network testers, Network analyzers, carrier circuit test gear capable of Ethernet/DWDM/SONET and cable media testers.
Basic background on enterprise data center facilities infrastructure including Power/Cooling/Fire suppression/Security-Access Control
Experience with racking and stacking and cabling and labeling of servers.
The Skills You Bring
Hands -on experience in structured cabling concepts and practices is required for the role as many projects and initiatives will entail physical layer implementation.
TCP/IP networking protocols, WAN, LAN, SAN, voice technologies
Experience with carrier circuit test gear capable of Ethernet/DWDM/SONET and cable media testers.
Strong Enterprise data center facilities infrastructure including Power/Cooling/Fire suppression/Security-Access Control
Knowledge of telecommunications test equipment, specifically Fluke network testers
Excellent communication and writing skills. Good interpersonal skills and ability to manage several priorities in a rapidly changing environment.
The Value You Deliver
Data Center infrastructure support and problem resolution of complex hardware and software issues across several communication platform.
Installation and Decommissioning of IT equipment Includes creating project plans (network connectivity, port turn up, DNS), asset management, physical rack/stack of equipment, initial device configuration, physical layer connectivity.
Critical space planning Ensure proper placement of IT equipment based on environmental factors and IT dependencies.
Change and incident management coordination.
Collaboration with critical EI partners and facility engineering ensuring timely delivery of IT equipment and infrastructure.
Asset/Inventory management Track and document all IT assets in CMDB tool throughout device lifecycle.
Manage physical layer telecom connectivity and structured cable plant design.
Assist in developing department policies and procedures.
Assist and may lead project initiatives outside of BAU activities
Placement in the range will vary based on job responsibilities and scope, geographic location, candidates relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
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