Posted 13 days ago
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**Administrative Team Leader** in Fidelity's Asset Management division supports Fixed Income, managing a team of executive assistants for maximum productivity, service, and satisfaction. Key responsibilities: manage workflow and team development, liaise with senior leadership, identify process improvements, and provide direct support to professionals. Required skills: strong organizational skills, effective communication, team building, and proficiency in Microsoft Office suite. Ideal candidate has 5+ years of relevant experience in administrative roles, experience with confidential information, and ability to manage sensitive data.
- Compensation
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- City
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- Country
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Currency: Not specified
Full Job Description
Job Description:
Manage and develop a team of executive assistants within Fidelitys Asset Management (AM) division, supporting Fixed Income, ensuring maximum productivity, service levels, cost effectiveness, and customer and employee satisfaction. In this role, the Team Leader also provides direct support to Fixed Income professionals.
Note: Fidelity will not provide immigration sponsorship for this position.
The Expertise and Skills You Bring
Manage a Team of Executive Assistants
Manage administrative support and workflow ensuring consistent and effective coverage, including coverage during time away from work
Develop and maintain working relationships with AM senior leadership, managers and associates to determine administrative needs, expectations and priorities
Serve as a resource, subject matter expert and problem solver
Establish a learning culture focused on talent development while managing all aspects of performance
Identify and implement areas for process improvement
Facilitate all aspects of team management, including onboarding, communication and process and workflow consistency
Foster a partnership with other Administrative Team Leads to develop and maintain working relationships across business units to facilitate knowledge sharing, collaboration and operational efficiencies
Provide all aspects of support (e.g., proactive calendar management, meeting coordination, trouble shooting of conflicts and potential obstacles, complex travel and expense reporting)
Communicate on behalf of at all levels both internally and externally
Manage daily workflow of expected and unexpected requests and commitments to ensure accuracy, efficiency and timeliness
Strong organizational, time-management, prioritization and project management skills
Ability to successfully build relationships and interact positively and effectively across multiple levels
Ability to multi-task, set priorities, and pivot when needed
Effective written and verbal communication skills
Strong influence and team building skills
Focus on accuracy and attention to detail
Interest and ability to train, cross-train, coach and lead
Ability to provide positive and constructive feedback
Excellent Microsoft Word, Excel, PowerPoint and SharePoint skills
Experience in managing sensitive and confidential information
Initiative and follow through to identify and resolve potential obstacles or conflicts and provide immediate resolution and/or alternatives
Fidelitys Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
AdministrationPlease be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
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