At EY, were committed to building a better working world. With a culture that promotes innovation and fosters continuous learning, we help clients navigate complex challenges and unlock new opportunities. As a global leader in consulting, tax, strategy, and assurance services, we empower businesses to transform and thrive in the face of change.

The opportunity

We are seeking a highly skilled Adobe Delivery Lead to join our growing Marketing Transformation team. In this strategic role, you will collaborate with top-tier organizations to lead the design, implementation, integration, and optimization of Adobe cross platform solutions. The ideal candidate will possess deep expertise in marketing business process optimization, the suite of Adobe personalization platforms, and key integrations, combined with strong leadership, sales,

 and strategic thinking capabilities. You will have the unique opportunity to advise teams and client C-suite executives on their transformation strategies, helping them design and implement complex programs delivered on the Adobe platform suite.

Working in diverse, inclusive teams to build relationships with our clients, youll deliver innovative, high-quality work products. You can expect to work in a truly leading-edge environment, surrounded by some of the most engaging and knowledgeable colleagues in the business. This is also an opportunity to get in on the ground floor as our practice expands and be a part of creating and executing a vision for the future in an entrepreneurial environment within the larger firm.

Your key responsibilities

As a Senior Manager, you will be responsible for driving the sales, management, and successful delivery of complex Adobe-enabled transformation initiatives. You will be responsible for Adobe related processes, solutions, and projects, with accountability for revenue growth, solution quality, and risk management while navigating operational and organizational dynamics. You will:

• Lead the end-to-end lifecycle, from shaping and winning pursuits to delivering high-impact outcomes.
• Actively manage pipeline, lead strategic pursuits, and position differentiated solutions that incorporate AI and emerging capabilities to drive client value.
• Define, design, and implement scalable Adobe solutions to support marketing requirements.
• Leverage leading practice methods and techniques to define Adobe solutions.
• Design and manage integrations between Adobes platform suite and other platforms.
• Utilize APIs and automation tools to streamline processes and enhance user experience.
• Establish overall standards for Adobe configuration and implementation.
• Define and refine our estimating framework for cross platform Adobe projects.
• Provide thought leadership on leading capabilities and how to leverage AI as part of an implementation.
• Build and maintain strong client relationships, identifying opportunities for additional value creation and driving new business initiatives.
• Lead cross-functional teams and oversee the seamless execution of marketing transformation initiatives.
• Mentor junior team members, fostering a culture of growth, collaboration, and innovation.
• Stay ahead of emerging trends in digital marketing, customer experience, marketing technologies, and AI.

Skills and attributes for success

To thrive in this role, you will need deep insight into transformation architecture through analysis and knowledge of best practices to solve complex problems, drive thought leadership, and foster innovation. You will also need experience leading the sales and delivery of engagements, by owning program and project management and delivery

Additional key responsibilities include:

• Leading engagement delivery.
• Driving new pursuits and expansion opportunities
• Accountable for program/project management.
• Managing client relationships and engaging in daily interactions.
• Leading client engagements from planning to execution and closure.
• Regular travel as needed by external clients.

To qualify for the role, you must have

• Bachelors degree required (4-year degree); Master's degree preferred.
• Typically, no less than 10-12 years of relevant experience in selling and delivering Adobe cross platform implementation.
• Demonstrated expertise in at least 2-3 of the following specialties: Adobe AJO, Adobe AEM, Adobe GenStudio, Workfront, Adobe RT CDP
• Significant knowledge of B2B or B2C marketing leading practices, processes, and technologies to drive customer-centric solutions while reinventing marketing strategy and operating models.
• Proven ability to lead pursuits and support business development across the sales lifecycle, including pipeline development, solutioning, and deal closure.
• Experience working in marketing, customer-driven, and/or growth projects within technology, telecom, media/entertainment, or consumer products/retail industries.
• Significant people management experience with leading project teams and managing direct reports.
• Ability to support business development opportunities throughout the sales lifecycle.
• Ability to foster an innovative and inclusive team-oriented work environment, actively mentoring junior consultants.
• A valid passport and US drivers license; willingness and ability to travel estimated 50-80% both domestically and internationally.

Business Skills:

• Building and Managing Relationships
• Pursuit Leadership and Solutioning
• Revenue and Margin Management
• Delivery Excellence and Quality Assurance
• Client Trust and Value
• Commercial Astuteness
• Communicating With Impact
• Digital Fluency
• Leading Teams
• Managing Change
• Negotiation and Influencing
• Sustainability
• Systems Thinking

Technical Skills:

• Adobe Journey Optimizer Developer Expert
• Adobe Experience Manager Sites Developer Expert
• Adobe Real Time CDP Developer Expert
• Adobe Workfront Core Developer Expert

Ideally, youll also have

• Proven ability to navigate complex organizational structures and environments.
• Strong leadership skills with the ability to inspire and motivate teams.
• Excellent communication and interpersonal skills to build and manage relationships at all levels.
• Previous experience in technology consulting, specifically on the Adobe suite.
• Significant experience working in a configuration and architect role.

What we look for 

We are looking for candidates who demonstrate a keen ability to solve complex problems, drive innovation, and lead large-scale transformations. Top performers in this role are those who possess deep sector expertise, are adept at managing change, and can effectively communicate and build relationships with clients and team members.