At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Print Engineer Output management 

At EY, were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Enterprise Technology provides reliable, secure and resilient technology services and solutions to support our 400,000 EY people. As part of our team, youll be at the forefront of enabling innovative technologies that support our premier client experience teams.

This role reports to the Global Associate Director within the Secure Access / Office Technology team. Secure Access manages a portfolio of inoffice technologies including physical access, mobile credentials, secure print and scan, and digital lockers. These services ensure EY people can securely access buildings, devices, and equipment with minimal friction, while meeting global security and compliance standards.

The opportunity

Lead end-to-end global print operations under the OnePrint program, ensuring service stability, security, compliance and continuous optimization of enterprise print infrastructure. Drive operational excellence, vendor governance and user experience improvements across a complex, multi-region environment.

Knowledge and Skills Requirements

   Bring 8+ yrs of enterprise IT exp, with strong exposure to print infrastructure and operations
   Lead global teams and matrix resources, ensuring alignment across regions and time zones
   Demonstrate expertise in Active Directory (user/group/computer administration)
   Apply PowerShell scripting (intermediate) for automation and reporting
   Possess strong knowledge of enterprise network fundamentals

Print & Infrastructure Expertise

   Drive enterprise print arc and config, including drivers and fleet standardization
   Govern secure print practices, authentication, pull printing and confidential print release
   Optimize print consumption behaviour (duplex, colour control, usage reduction strategies)
   Implement centralized print management frameworks for users, devices, and services
   Manage scan workflows (Scan-to-Email, Scan-to-File, document routing and sharing)
   Oversee print activity tracking and analytics to identify risks and optimization opportunities
   Enforce device-level access control and authentication mechanisms

Technical & Security Capabilities

   Apply protocols knowledge: SMB, SNMPv3
   Manage infrastructure certificates, SSL/TLS implementation
   Support cloud-based print solutions and integrations
   Ensure compliance with InfoSec standards and audit requirements
   Lead incident, problem and change management for print services

Platform & Tools Expertise (Preferred)

   Kofax Equitrac, ShareScan, Printix, Ricoh Streamline NX v3
   HP Web Jetadmin (WJA), Device Control Center (DCC)
   LRS VPSX (R3 and above)
   Microsoft Universal Print

Key Responsibilities

   Lead end-to-end operations of OnePrint services across global regions
   Own service availability, performance, and SLA adherence
   Drive automation, standardization, and continuous improvement initiatives
   Strengthen security posture of print infrastructure through authentication and access controls
   Optimize cost efficiency by reducing paper, toner, and device footprint
   Establish centralized governance model for print services and vendors
   Manage vendor performance, contracts, and service delivery outcomes
   Deliver operational dashboards, reporting, and insights to leadership (SteerCo/ELT)
   Lead major incident response and root cause analysis
   Ensure audit readiness and compliance alignment (InfoSec, data protection)
   Drive user experience improvements through simplified and flexible print solutions
   Collaborate with network, security, and cloud teams for integrated service delivery

Leadership & Personal Skills

   Engage credibly with senior stakeholders up to Partner/Executive level
   Communicate complex technical concepts in a clear, business-aligned manner
   Operate effectively in global, matrixed environments
   Take high ownership of critical services and problem resolution
   Drive data-led decision making and operational insights
   Manage multiple programs and priorities simultaneously
   Demonstrate strong analytical and troubleshooting capability
   Maintain high integrity, confidentiality, and sound judgement
   Focus on customer-centric service delivery with attention to detail

What we offer you
At EY, well develop you with futurefocused skills and equip you with worldclass experiences. Well empower you in a flexible environment and fuel your talents in a diverse and inclusive culture of globally connected teams.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disabilityrelated adjustments or accommodations you may need.

EY Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers to the most pressing issues of today and tomorrow.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.