Posted 9 days ago
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**HR Generalist - Łódź (2 days in office, 3 days remote)** Manage employee lifecycles, resolve queries, maintain HR systems (Workday, ServiceNow, etc.), and collaborate with stakeholders in this diverse role. Ensure high-quality employee and manager experience with strong communication, attention to detail, and a customer-focused mindset. **Responsibilities:** - Execute employee lifecycle transactions (hires, transfers, exits) - Handle employee & manager queries, resolve issues independently - Update & maintain employee records in HR systems - Maintain HR documentation, improve service quality - Collaborate with cross-functional teams for efficient service delivery **Requirements:** - 2-4+ years in HR Operations/SOrientation/Shared Services - Experience supporting employee lifecycle processes - Proficiency in HR systems (Workday, ServiceNow, etc.) - Strong communication skills, professional inquiry management - BS/MS degree in HR, Business, or related field (preferred)
- Compensation
- Not specified
- City
- Łódź
- Country
- Poland
Currency: Not specified
Full Job Description
HR Generalist
Location: d - 2 days in office / 3 days remote
Let us introduce you the job offer by EY GDS Poland a member of the global integrated service delivery center network by EY.
The opportunity
As an HR Generalist, you will support day-to-day HR operations and employee lifecycle activities, ensuring a high-quality employee and manager experience.
Your key responsibilities
- Executing employee lifecycle transactions, including hires, job changes, leaves of absence, transfers and exits, ensuring accuracy and timely updates in HR systems.
- Handling employee and manager queries related to HR processes, policies and systems, resolving issues independently or escalating as appropriate.
- Working with HR systems and case management tools such as Workday, ServiceNow, SAP, SuccessFactors or similar platforms to maintain and update employee records.
- Maintaining HR documentation, templates, knowledge articles and case records in line with process, compliance and audit requirements.
- Identifying recurring issues and supporting continuous improvements to HR processes, employee self-service content and service quality.
- Collaborating with stakeholders across HR and the business to ensure efficient service delivery.
At Senior level, you will also support more complex employee cases, interpret non-standard scenarios, coordinate with stakeholders across functions and provide guidance to less experienced team members on processes, systems and case handling.
Skills and attributes for success
To succeed in this role, you will bring a customer-focused mindset, strong attention to detail and a passion for delivering excellent HR services. You are comfortable working in a fast-paced environment, managing multiple priorities and building effective relationships with employees and stakeholders.
To qualify for the role, you must have
- 2-4+ years of experience in HR Operations, HR Shared Services or a generalist HR role
- Experience supporting employee lifecycle processes, including hires, job changes, transfers, leaves and exits
- Experience working with HR systems and case management platforms such as Workday, ServiceNow, SAP, SuccessFactors or similar tools
- Strong communication skills and the ability to manage employee and manager inquiries in a professional and customer-focused manner
Ideally, you'll also have
- Experience working in a global organization or shared services environment.
- Knowledge of HR policies, compliance requirements and HR service delivery practices.
- Experience contributing to process improvement, knowledge management or employee self-service initiatives.
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
- Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: Well provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: Well give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.
About EY
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. Its yours to build.
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