Operation Expert (Client Reporting), AVP

Position Overview

Job Title: Operation Expert (Client Reporting), AVP

Location: Bangalore, India

Role Description

• Join DWS and become part of an industry-leading company with a global presence. Here, youll be empowered to lead ambitious programs that shape the future of investing and support our clients, local communities, and the environment.
• Were looking for creative thinkers and innovators to seize tomorrows opportunities and build the best possible foundation for our clients financial futures. Thats why we are Investors for a new now.
• In return, we offer you the platform you need to make an impact, working alongside some of the industrys top thought leaders. This is your chance to achieve your goals and build an exceptional career. This is your chance to invest in your future.

The Team

• The Senior Operations Analyst in Client Reporting is responsible for the timely, complete, and accurate creation and dispatch of complex client reports. They serve as a point of contact for client inquiries and all related upstream and downstream activities within the functional team.
• This role plays a key part in enabling communication between functional teams, sharing knowledge and business practices, and developing and implementing process and performance efficiencies. In certain cases, the Senior Operations Analyst may also be responsible for building and maintaining relationships with the front office and other internal and external parties, especially for time-sensitive, complex, or regulatory tasks.
• Some tasks are highly time-sensitive or complex and require interaction with internal stakeholders including Portfolio Managers, Client relationship Managers and Client coverage team.
• They build trust with clients, maintain standards, are accessible during critical moments, and dig deep into client needs.

What well offer you

As part of our flexible scheme, here are just some of the benefits that youll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Timely, complete, and accurate creation of complex client reports, including coordination with the front office and handling client inquiries.
• Timely and accurate handling of ad-hoc requests and inquiries.
• Delivery of run-the-bank services and support for change-the-bank activities.
• Coordination of documents for portfolio launches and structural changes based on master data with the front office.
• Review of fund manager comments, organization of required translations, and invoice processing.
• Point of contact for front-office inquiries regarding investment committee meetings.
• Interface to marketing for reporting-related topics.
• Controlling (performance, change, quality and scope control).
• Active and independent participation in internal and cross-functional projects and Audits.
• Proactive and early escalation of potentially critical issues to stakeholders.
• Regular reviews of process efficiency and effectiveness to identify improvements and eliminate redundancies.
• Documentation of processes, workflows, and responsibilities (work instructions, flowcharts, OHB).
• Develop and implement operational plans, establish and streamline workflows to ensure reports and services consistently meets/exceeds client expectations.
• Building and maintaining relationships with internal clients (e.g., front office) to serve as a contact point for time-sensitive, complex, or regulatory tasks.
• Ensures adherence to quality standards and regulations.
• Responsible for developing and implementing solutions to monitor and reduce risks within their area and in reporting, including BCM measures.
• Contributes to strategy development and implementation to ensure continuous process improvement and works with leadership to define change projects for process and service optimization.
• Applies and tracks all internal and external regulations/guidelines and agreed SLAs, KRIs, KPIs, and quality measures.

Your skills and experience

• Any training associated to asset management and banking.
• Strong analytical skills and communication abilities, financial modeling expertise.
• Bachelors degree from a recognized university (or equivalent) or plus
• Professional experience in asset management required (solid knowledge of securities, derivatives, and metrics, especially risk and performance indicators)
• Experience in Client Reporting and financial analysis.
• Experience with FIS XP (especially Dynamic Reporting) is a plus
• Excellent knowledge of MS applications (Excel, Powerpoint, Teams, word etc.) Excel (including macros) and PowerPoint
• Knowledge of SCD, Bloomberg, and DataStream is a plus
• Basic analytical skills, flexibility in production problem-solving
• Excellent communication skills, fluent in English (spoken and written) and German language would be beneficial for the candidates to communicate with the stakeholders
• Analytical, committed, independent, resilient and structured
• Excellent teamwork and social skills
• High commitment and resilience
• Ability to work in a fast-paced environment and keep up with technical innovations

How well support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.