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Manager, Operations Designer – Banking Operations & Domain Solutions, Engineering, AI & Data, Technology & Transformation Serve as a Manager, Operations Designer in the Banking Operations & Domain Solutions team, driving operational excellence and digital innovation in the banking sector. Collaborate with cross-functional teams to deliver high-quality solutions for clients, from strategy and proposition definition to detailed operations and technology design, and support engineering and implementation teams. Leverage industry expertise to drive continuous improvement and innovation for clients. Role encompasses managing delivery teams, leading small work streams, and building strong, long-term client relationships. Key responsibilities include client work delivery, stakeholder management, and contributing to team growth and a more inclusive culture. Requirements: - Proven delivery experience within a consulting firm at a retail or commercial bank - Strong industry knowledge and understanding of market trends, regulatory factors, and disruptive technologies - Experience in delivering small projects or leading workstreams on transformations, such as target operating model design, automation, migrations, and cost reduction - Excellent project management skills, including detailed project planning, key quality deliverables, and delivery to strict time constraints - Strong proficiency in Microsoft Office, particularly Powerpoint and Excel - Excellent communication and interpersonal skills, with the ability to liaise with stakeholders of varying seniority - Enthusiasm and passion for delivering market-leading solutions that make a difference Desirable: - Experience working in Agile delivery environments - Demonstrated potential to manage functional teams - Understanding of risk mitigation and reputation protection - Familiarity with diverse client requirements and working in differing geographies and time zones Location: London with hybrid working.
- Compensation
- Not specified
- City
- London
- Country
- United Kingdom
Currency: Not specified
Full Job Description
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Manager, Operations Designer Banking Operations & Domain Solutions, Engineering, AI & Data, Technology & Transformation
Basic information
Job description
Connect to your Industry
Deloittes Banking Operations & Domain Solutions team works at the forefront of digital innovation and technology change in the banking sector. Our clients engage us to collaborate on many interesting and complex problems ranging from transforming legacy technology, to advising on integrations and separations, all the way through to designing and building brand new digital banks and propositions. We design, build and operate next generation banking operations.
As part of the Banking Operations & Domain Solutions practice, youll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the delivery lifecycle. Starting from strategy and proposition definition, to detailed operations and technology design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients.
Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications.
If you're passionate about transforming the banking industry and eager to leverage your expertise to drive continuous improvement and innovation for our clients, we encourage you to apply.
Join our growing team and play a key role in shaping the future of banking.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? Its how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
- Working as part of a team of industry specialists providing consulting services across major banking clients, so you will quickly build upon your existing industry knowledge to become an expert in your field
- Primarily focusing on the delivery of client work that will successfully fulfil and exceed client expectations and deliver engagement and programme objectives
- Owning clear deliverables and leading small work streams and starting to develop strong long-term client relationships with aim to be recognized as a trusted business advisor in the Retail & Commercial Banking sector
- Participate fully within Deloitte to assist the growth of the Banking Operations & Domain Solutions team, develop, and guide junior colleagues, and support the firm's commitment to creating a more diverse and inclusive culture
Connect to your skills and professional experience
Essentials:
- Delivery experience within a consulting firm at a retail or commercial bank, building society or similar institution. Internal consulting experience, or change management experience in similar institutions is also acceptable
- Strong knowledge and understanding of the UK banking industry and market, including macro trends such as customer , regulatory, economic and business factors and disruptive technologies (such as Generative AI, Automation and Intelligent Process Optimisation) that are driving change and transforming the business models of key institutions
- Experience of delivering small projects or leading workstreams on transformations such as target operating model design and implementation, automation, migrations, re-platforming, business integration and separation, process re-engineering or cost reduction
- Excellent project and programme management capabilities including production of detailed project plans, key quality programme deliverables and delivering to strict time constraints
- Excellent ability in Microsoft Office, particularly in Powerpoint and Excel
- Exceptional communication and people skills, ability to liaise with stakeholders and team members of varying seniority
- Strong interpersonal skills and the ability to work on diverse teams with a diverse range of people
- Enthusiasm and passion for the delivery of market leading solutions that make a difference
Desirable:
- An understanding of the diverse requirements of clients and the need to work on projects in differing geographies and time zones
- Experience of working in Agile delivery environments
- Demonstrable potential to manage functional teams
- An understanding of risk, how to mitigate risk and protect the firms reputation
Connect to your business - Technology and Transformation
Distinctive thinking, deep expertise, innovation and collaborative working. Thats what connects us. Thats what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, well make an impact that matters.
Engineering, AI and Data
We lead transformation at the heart of our clients; re-engineering the core of our clients organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloittes clients include many of the worlds largest organisations; I wanted to be part of a team that made a difference that I could be proud of. - Dan, Technology & Transformation
"I get to work on projects that help clients in a sector I feel truly passionate about. - Rhiannon, Technology & Transformation
Everyone always says its the people, and thats true. Working for a brand you feel proud of feels pretty good too. And you dont have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital. - Gillian, Technology & Transformation
Our hybrid working policy
Youll be based in London with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. Thats why well support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, youll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. Youll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Our commitment to you
Making an impact is more than just what we do: its why were here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So were nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure well take your wellbeing seriously, too. Because its only when youre comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so well make sure it never stops growing. Whether its from the complex work you do, or the people you collaborate with, youll learn every day. Through world-class development, youll gain invaluable technical and personal skills. Whatever your level, youll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and youll experience a purpose you can believe in and an impact you can see. Youll be free to bring your true self to work every day. And youll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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