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The Global (DTTL) People team supports our talented, forward-thinking professionals with a broad range of development, well-being, and engagement programs to enhance their professional and personal journeys. We provide top-notch, leading-edge thinking and advisory support and partner with our businesses to ensure our professionals develop the right skills and talents to deliver on ambitious priorities.

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Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? Its how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

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The Manager, Engagement plays a key role in strengthening the Deloitte Global talent experience by delivering engagement programs and initiatives that foster connection, belonging, purpose, and culture across DTTL.

This role plays a critical role in advancing the Deloitte Global (DTTL) talent experience by designing and delivering programs that strengthen connection, belonging, purpose, and culture across DTTL. Reporting to the Senior Manager, Engagement, this role is responsible for translating strategic priorities into impactful employee experiences, leveraging professional insights, stakeholder networks, and community-led engagement to drive meaningful outcomes. The role partners closely with DTTL People teams, business leaders, and volunteer stakeholders across the ConnecteD program ecosystemincluding Deloitte Global Groups (Business Resource Group), People Councils, and Global Neighborhoodsto activate global initiatives and foster engagement at scale. Success in this role requires strong program leadership, stakeholder influence, and the ability to navigate complex organizational structures while delivering initiatives across one or more key Engagement CoE pillars, including listening, wellbeing, inclusion, sustainability, societal impact, culture, and community engagement.

Key Responsibilities

The People Engagement Center of Excellence (CoE) engages professionals to improve our DTTL talent experience by delivering on programming that enables a culture of connection, belonging and purpose. We do this by partnering with different People & Operations (P&O) teams and business stakeholders across Deloitte Global to provide insights and opportunities for professionals to participate in various initiatives that make an impact that matters. The Engagement manager is responsible for:

Program Strategy & Delivery

• Lead the design, delivery, and continuous improvement of global engagement programs that support Deloitte Global People priorities and enhance the DTTL talent experience.
• Manage initiatives across one or more Engagement CoE pillars, including Listening, Wellbeing, Inclusion, Sustainability, Societal Impact, Culture, and ConnecteD.
• Develop and execute program plans, communications, stakeholder engagement strategies, reporting, and measurement frameworks.
• Translate strategic priorities into practical programs, campaigns, toolkits, resources, and engagement opportunities.
• Manage multiple concurrent programs while balancing stakeholder needs, timelines, budgets, and operational requirements.
• Monitor program performance and leverage qualitative and quantitative data, feedback, and insights to drive continuous improvement and impact.

Stakeholder & Community Engagement

• Build and maintain strong partnerships with People teams, business leaders, volunteer networks, and other key stakeholders across DTTL.
• Serve as a trusted advisor to ConnecteD stakeholders, including People Councils, Deloitte Global Groups (DG), and Global Neighborhoods.
• Enable and influence stakeholder groups to deliver programs and initiatives that support enterprise priorities while addressing local and community-specific needs.
• Foster collaboration across a complex, highly matrixed global organization to drive alignment and successful program execution.

Employee Listening & Insights

• Support the planning, delivery, and analysis of engagement surveys, focus groups, and other listening activities.
• Translate employee feedback and organizational insights into actionable recommendations, programs, and engagement opportunities.
• Partner with stakeholders to develop action plans that strengthen engagement, belonging, culture, and talent experience.

Culture Activation

• Support initiatives that bring Deloitte Global culture, shared values, leadership behaviors, and cultural commitments to life.
• Drive engagement and adoption of enterprise culture initiatives through storytelling, stakeholder activation, and community-based experiences.
• Contribute to programs that strengthen connection, belonging, wellbeing, and professional growth across DTTL.

Governance & Operational Excellence

• Ensure programs comply with established governance, risk, communications, and approval processes.
• Manage budgets, program operations, reporting, and stakeholder communications as required.
• Develop scalable processes, playbooks, and tools that enable effective delivery across the Engagement CoE portfolio.
• Identify opportunities to improve operational efficiency, stakeholder experience, and program effectiveness.

Leadership & Influence

• Influence stakeholders and drive outcomes in a complex global environment without direct authority.
• Provide guidance, coaching, and support to volunteer leaders and community stakeholders.
• Demonstrate strong judgment, adaptability, and leadership while balancing strategic priorities, stakeholder needs, and organizational considerations.

Key Accountabilities

• Deliver high-quality engagement programs that support the Purpose, Belonging, and Talent Experience & Culture pillars.
• Activate and sustain engagement through the ConnecteD ecosystem (DG, People Councils, and Global Neighborhoods).
• Translate professional insights into meaningful actions and experiences that improve the Deloitte Global talent experience.
• Strengthen stakeholder engagement, community participation, and alignment with Deloitte Global culture and People priorities

Connect to your skills and professional experience

• Experience in one or more Engagement CoE focus areas:
  • Employee listening and engagement surveys
  • Employee experience and culture
  • Inclusion and belonging
  • Mental wellbeing
  • Sustainability
  • Societal impact and volunteering
  • Leadership and culture transformation
• Experience working with employee resource groups (ERGs), inclusion networks, ambassador programs, volunteer-led initiatives, councils, or other community-based engagement models.
• Experience supporting global engagement strategies or enterprise-wide culture initiatives.
• Familiarity with employee listening methodologies, focus group facilitation, action planning, and sentiment analysis.
• Experience developing stakeholder engagement strategies and activating large, distributed stakeholder communities.
• Understanding of change management, organizational effectiveness, culture activation, and behavior change principles.
• Professional certifications such as PMP, SHRM, Employee Experience, Diversity & Inclusion, or related certifications are considered an asset.

Key Competencies

• Strategic Program Management