Big Four

Posted 15 days ago

No clicks

**Contract - Customer Success Services Specialist (German speaking)** - **Customer Success Services Specialist** needed for a global software vendor in the Corporate segment - **Responsibilities**: Deployments, migrations, admin console management, identity setup, licensing, stakeholder engagement, and customer enablement - **Required Skills**: - Fluent English and German (written and spoken) - 5+ years in Customer Success, Technical Product Support, or IT Asset Management - Expertise in enterprise software admin consoles, SSO, user management, and Software Asset Management - Strong project management and communication skills - Experience with complex software licensing models and ITAM advisory - **Contract**: 12 months, competitive day rate (Inside IR35), hybrid role (London/Reading once a week)

Compensation: Not specified GBP
City: London
Country: United Kingdom

Full Job Description

Deloitte

Search jobs
Join our Talent Community
Why join Deloitte?

Contract - Customer Success Services Specialist (German speaking)

Basic information

Location

London

Business Line

Technology & Transformation

Job Type

Contract

Date published

10-Jun-2026

Req #

23748

Job description

Job Title: Customer Success Services Specialist (German Speaking)

Location London Hybrid: You will be required to be in the London or Reading office once a week

Target Start Date: July 2026

Contract duration: 12 months

Day Rate: Competitive (Inside IR35)

Deloitte

Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.

About the Project

We are seeking a German speaking Customer Success Services Specialist to support a global software vendor client in the Corporate segment. You will be responsible for deployment, migration, Enterprise Admin Console, identity setup, licensing, stakeholder engagement and customer enablement. You will partner with Customer Success Managers, Account Managers and Solution Consultants to improve outcomes, reduce risk and support growth.

Essential Skills & Experience

Fluent English and German (written and spoken)
5+ years experience across Customer Success, Technical Product Support or IT Asset Management (ITAM)
Deep expertise in managing enterprise software admin consoles within a global SaaS environment, with hands-on experience of Single Sign On (SSO), Active Directory, user management and Software Asset Management (SAM) via tools like SCCM, Intune, or SaaS admin portals, ServiceNow, Flexera, etc.
Strong project management experience leading complex, multi-stakeholder migrations and deployments, engaging IT practitioners and senior stakeholders
Experience in complex software licensing models, data analysis and reporting
Experience supporting enterprise security questionnaires or Digital Maturity Assessments, with a background in ITAM advisory
Excellent communication, presentation, storytelling, organisation, customer enablement and attention to detail

Key Responsibilities:

Lead complex deployment and migration projects end to end across large customer accounts
Support customers with identity setup, user sync automation, domain enforcement, identity conversion, and act as the Admin Console SME
Deliver Admin Console consultation, support licensing and buying programme discussions, and identify risks early with cross-functional teams
Deliver 1:Many IT education sessions, Admin Console deep dives, and reusable enablement content
Support Customer Success and Account teams with proactive insights, escalations, and relationship management

IR35

As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (PSCs). All Associates must contract under PAYE arrangements through a Deloitte approved Employment Company (aka umbrella company.)

Share this job:

Share Contract - Customer Success Services Specialist (German speaking) with LinkedIn
Share Contract - Customer Success Services Specialist (German speaking) with Facebook
Share Contract - Customer Success Services Specialist (German speaking) with Twitter
Share Contract - Customer Success Services Specialist (German speaking) with a friend via e-mail

tpt.queue.add( function () { "use strict"; (function ($) { $.get( "https://apply.deloitte.co.uk/UKCareers/RelatedJobs", function (data) { var data = $.trim(data); if(data){ $('#relatedJobs').append(data).removeClass('awaiting-content'); } else { $('#relatedJobs').addClass('visibility--hidden'); } tpt.queue.next(); } ); }($ || avajQuery)); } );

Similar jobs

AI & Data Architect, Consultant, Strategy, Governance & Architecture, AI & Data
AI Application Architect, Engineering AI & Data, Engineering
AI Business Analyst, AI & Data, Defence and Security
AI Delivery Lead, Associate Director - Insurance, Engineering AI & Data, AI&D
AI MCP Architect, Engineering AI & Data, Engineering

View all

Back to job list

2026. See Terms & conditions for more information.

Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (DTTL). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see About Deloitte to learn more about our global network of member firms.

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.

Customise Cookies

Full Job Description

Deloitte

Search jobs
Join our Talent Community
Why join Deloitte?