Investment Banking
Posted 15 days ago
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**ITSM RUN Service Lead** coordinates daily IT service operations, ensuring high service availability and quality. Leads a team of ITIL experts, managing incidents, problems, and changes. Required skills include ITIL Foundation certification, experience with BMC Remedy or ServiceNow, and a proven track record in ITSM leadership. Familiarity with ITIL 4, Agile, and DevOps methodologies is beneficial. The ideal candidate has 7+ years of experience in IT service management, with at least 3 years in a leadership role.
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Full Job Description
Entity
Crdit Agricole CIB is the corporate and investment bank of the Crdit Agricole group, the 10th largest banking group in the world *.
We support major companies and financial institutions in their development and the financing of their projects.
As pioneers in responsible finance, social and environmental commitments are at the heart of our activities.
Joining our teams means working in a multicultural environment, both dynamic and stimulating, where you will contribute to developing a sustainable economy.
We support employees throughout their journey: you will develop your skills and access various mobility opportunities among the diversity of our businesses in more than 30 international locations.
Our culture is built on collaboration, innovation and openness, where everyone is valued and empowered.
By working every day in the interest of society, Crdit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing people at the heart of all its transformations.
All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences.
Ready to take part in our mission ?
*By balance sheet size - The Banker, Juillet 2025
