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Bulge Bracket Investment BanksPosted 12 days ago
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**Trade Operations Officer - Intermediary Role in Citi's Operations Group** Manage Trade Services Unit, offering Letters of Credit, Bills services, financing, and guarantees. Key responsibilities include timely transaction processing (Import/Export Letters of Credit, Bills, financing, collections), document handling (pre-processing, scanning), client support (technical advice, guidance), and reporting. Requires 2-3 years in trade services, college degree (Banking/Finance), sound trade product knowledge (UCP600, ISBP, ISP), computer literacy, and strong English/Vietnamese communication skills. Offers full-time position in Ho Chi Minh City/Hanoi, Vietnam.
- Compensation
- Not specified
- City
- Ho Chi Minh City
- Country
- Not specified
Currency: Not specified
Full Job Description
Trade Operations Officer
Job Req Id:
26978879
Location(s):
Ho Chi Minh City, Ho Chi Minh, Vietnam, Hanoi, Vietnam
Job Type:
On-Site/Resident
Posted:
Jul. 23, 2026
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Job Overview
Trade Operations Officer is an intermediate level role responsible for:
- support the Trade Services Unit (under the Operations Group) offering Import/Export Letters of Credit, Export Bills, Import Bills, the Import/Export-related financing, documentary collection services, Supplier Financing and guarantee to all existing clients.
- Responsible for both the timely and accurate processing of all import/export products and their related services and variants, for all existing clients
- Responsible for daily communications to provide technical advices/guidance to trade services related products to enhance services image to all existing clients
Responsibilities:
- Ensure the timely and accurate processing of all Trade related products such as Import/Export Letters of Credit, Import/Export Bills, Import/Export-related financing, Documentary collection services, Supplier Financing and Guarantee.
- Pre-processing (check docs & prepare instruction) and scan mentioned trade transactions instruction and required documents to Regional Processing Center (RPC) for processing.
- Receive/deliver documents (Guarantee, import bill, export bill, L/Cs, loan application) from /to customers via counter or fax machine.
- Perform signature verification.
- Providing technical supports to all clients (advise LC terms and conditions, help out LC application and other application fill-in, export documents preparation, etc..)
- Prepare report to FINCON, State bank
- Communicate with RPC via email/phone for daily transactions and enquires
- Provide leadership in the identifications, development, implementation, and review of productivity projects that will result in cost effectiveness and savings.
- Other tasks assigned by Unit Head
Qualifications:
- Good knowledge of Trade products and rules (UCP600, ISBP, ISP)
- Must be computer literate (knowledge of Windows-based programs such Ms Word and Ms Excel required)
- Must possess excellent interpersonal, oral and written communication skills; must be able to work well under pressure
- Must be faithful, flexible, meticulous and attentive to details; strong organization, matured and administration/leadership skills
- Must be self-motivated and pro-active; hard-working and responsible
- Strong verbal and written communication skills in both English and Vietnamese
EXPERIENCE and EDUCATION REQUIRED
- 2-3 years proven track record in operations of trade services and trade finance (in a bank or at a major MNC non-bank is preferred)
- College Degree (in Banking, Finance, Economics or Accounting)
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Cash Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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