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Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Role is a senior management level position responsible for accomplishing results through the management of a team or department, driving Transaction Services.

The overall objective of this role is to ensure the seamless delivery of activities associated with Trade Matching and Settlement for Listed and Derivative Securities.

Responsibilities:

• Support the entire trade life cycle functions along with trade support and settlements.
• Onboarding clients and overlook order management along with daily operations
• Act as liaison point for various teams while identifying and resolving issues within trade
• Recognize potential for greater process and reporting efficiencies and make recommendations for improvements
• Assist with day-to-day coordination with different functions to ensure smooth operation along with sharing strategies
• Provide detailed analysis of escalated issues when necessary and recommend actions for resolution
• Propose solutions to implement process improvements, client service enhancements, or overall technology enhancements
• Develop and implement business plans, policies, and procedures that offer solutions and cost saving opportunities affiliated with function.
• Solve complex problems, design the best processes / systems
• Coordinate with internal and external clients to assess service quality and identify areas for improvement
• Own the overall wellbeing & happiness quotient of the team
• Act as an advisor to new/junior staff and help them assimilate into the culture
• Contribute to the larger site by leading / participating in the site workgroups

Skills: Analytical skills, Team Management, Problem Solving, , Proactive, Strong minded, Strategic thinking, Innovative Thinking.

Qualifications:

• 10-12 years of relevant experience
• People management experience
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelors Degree/University degree or equivalent experience
• Masters degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).

View Citis EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.

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