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Job Overview

Quality Assurance, Monitoring & Testing Intermediate Analyst - C11

The Central Control Capabilities function is responsible for driving Monitoring & Testing (M&T) of key controls across the enterprise.

The Control Assessment and Central Testing functions partner with the Control Owners and the In-business Control Teams to conduct all the M&T activities for the key controls in scope of the CTU - this includes the control design assessment (CDA), the development of tools for operational effectiveness monitoring (OEM) and operational effectiveness testing (OET), the assessment of the design of the OEM & OET tools (MDA & TDA), the execution to the OEM & OET activities, and the disposition of the exceptions identified through the M&T activities.

The Central Testing function is primarily based out of Citi Service Centers in India. It is structured along three verticals: (1) M&T Execution, (2) M&T Automation, and (3) Strategy & Governance. The identified candidate for this role will be part of the M&T Execution, Control & Monitoring Design Assessment team.

Responsibilities:

• The primary function of this position is the timely execution of the Managers Control Assessment (MCA) program
• Have a good understanding of the Risk & control framework and the underlying fundamentals on Risk Management
• Perform control testing and involve in publication of test reports
• Lead / participate in strategic initiatives viz. control performance enhancement, etc.
• Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures
• Participate in meetings to analyze documentation and processes to ensure risks and control points are properly addressed
• Pro-actively identify any monitoring breaks and suggest enhancements
• Serve as partner to the onshore team & controls group and involve in Risk redesign or any other reengineering initiative
• Ensure 100% delivery is achieved as per the agreed SLA
• Manage a strong stakeholder connect through regular touchpoint meetings

Qualification:

• 8+ years of relevant experience in Operational Risk, etc.
• Experience in working with the various risk and control systems and reporting requirements
• Excellent verbal and written communication skills
• Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
• Demonstrated understanding of operational risk and gap identification
  Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Self-motivated and detail oriented
• Exhibit problem-solving and decision-making skills

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Quality Assurance, Monitoring & Testing

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Assurance Strategy, Constructive Debate, Controls Assessment, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure, and Regulation, Risk Remediation, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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