at Citi
Bulge Bracket Investment BanksPosted a month ago
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**Payments Operation Analyst** at Citi. Manage global payments, ensure accuracy, and solve discrepancies. Key responsibilities include processing activities, client communication, and improving processes. Requires payment experience, English fluency, and strong analytical skills. Hybrid role in Olsztyn, Poland. Competitive salary and extensive benefits package.
- Compensation
- PLN 68,740 – PLN 108,660 PLN
- City
- Not specified
- Country
- Poland
Currency: PLN
Full Job Description
Payments Operation Analyst
Job Req Id:
26991333
Location(s):
Olsztyn, Warmia-Masuria, Poland
Job Type:
Hybrid
Posted:
Sep. 08, 2026
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi.
By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
You have a great opportunity to become a part of an amazing team working for one of the biggest banks in the world! We are currently looking for a Payments Operation Analyst. The successful candidate will join the MEA Payments Operations Department responsible for delivering high quality service to our corporate clients by offering accurate and timely management of payments flow through our internal bank systems. Your potential future responsibilities will include executing transactions and participating in complex processes in coordination with the Transaction Services team.
By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Responsibilities:
- Performing processing activities
Identify and correct discrepancies in the systems
Ensure transactions are processed accurately, in a timely manner and in line with international banking standards
- Conducting communication with internal and external clients
- Timely and effective management of all new tasks assigned by manager
- Solving current processing issues and taking action in order to optimize the process (coordinating tests and projects)
- Preparing and verifying procedures, other regulations, process descriptions, process maps, capacity plans etc.
Requirements:
- Payment experience will be an asset
- Fluent communication in both written and spoken English
- Good knowledge of Microsoft Office
- Well-developed analytical skills including investigative mindset, independence in problem solving and a keen eye to detail
- Flexibility and readiness to work in a shift system, including public holidays and weekends, to support global operations
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:
Employer paid Defined Contribution Pension Plan contribution of 6% of employees pensionable earnings (PPE Program)
Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
Employee Assistance Program financed by Employer
Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
Additional benefits from Companys Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
Additional day off for volunteering
Cafeteria/ flex benefit a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
Opportunity to receive an annual discretionary incentive award
Special offers and discounts for employees
Click here (opens in new window) to review the Remuneration Regulations extract.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Cash Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location Full Time Salary Range:
68 740,00 z - 108 660,00 z------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).
View Citis EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.
