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Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities thus improving identification and remediation of significant control issues and operational risk events in a timely manner.

Responsibilities: 

• Lead the execution of the MCA program, including the annual/semiannual/quarterly/monthly attestation, quality oversight, and related reporting in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
• Lead the execution of control activities in support of Managers Control Self-Assessment (MCA) program, also known as Risk & Control Self-Assessment (RCSA).
• Establish of a robust tracking and reporting MCA inventory, including key metrics to provide visibility on the status of control gaps and MCA quality control processes, highlighting risk and escalating concerns in a timely manner.
• Lead regular monitoring of key performance indicators (KPIs) and evaluating the effectiveness of risk and controls.
• Execute controls transformation / redesign initiatives to drive greater integration in practices across large cross functional teams
• Enforce MCA best practices, transformation, and execution consistency across all business/functions and identify enhancements or improvements necessary to the MCA
• Lead the identification, analysis, and assessment of potential risks, ensuring prompt identification and remediation of significant control issues and operational events.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
• Support critical decisions that are guided by functional objectives
• Operate in an innovative environment of diverse teams to encourage the development and implementation of robust control programs and strategies

Qualifications: 

• 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.

• Ability to identify, measure, and manage key risks and controls.
• Excellent analytical skills to evaluate complex risk and control activities and processes.

• Excellent knowledge in the development and execution for controls.
• Proven experience in developing ideas, implementing sustainable solutions, and improving processes to proactively mitigate risks.
• Demonstrate sound business judgment, exceptional leadership, decision-making, and problem-solving skills.
• Ability to see the big pictures with high attention to critical details.
• In depth understanding of Citis businesses and functions and their risk profiles. 
• Ability to provide challenge and make recommendation for risk and controls remediation.

• Deep understanding of compliance laws, rules, regulations, best practices, and Citis Policies, Standards, and Procedures.

• Excellent communication skills: ability to engage and inspire across stakeholder groups and to deliver compelling presentations and influence executive audiences.
• Strong sense of accountability and ownership, with strong results orientation.
• Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education: 

Bachelor's/University degree, Masters degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Strategy & Development

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$141,440.00 - $212,160.00

In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Sep 24, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents AI Notice and Right (opens in new window)

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).

View Citis EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.

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