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Job Overview

IT Business Analyst - Assistant Vice President (C12)

The IT Business Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical, and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Serving as the primary bridge between Fraud Operations, Compliance, Risk Management, and Technology engineering teams, you will leverage modern analysis methodologies and enterprise AI capabilities to define, design, and implement advanced fraud detection and mitigation solutions

Responsibilities:

       Leveraging AI capabilities, define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users

       Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions

       Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps

       Decompose business initiatives into structured Jira Epics and INVEST-compliant User Stories featuring testable Gherkin syntax (Given-When-Then) acceptance criteria across diverse personas

       Establish and maintain end-to-end Requirements Traceability Matrix (RTM) linking regulatory/policy mandates to BRDs, FRDs, user stories, test cases, and compliance audit evidence.

       Generate and compile reports based on findings, including probable causes and potential solutions to systems issues

       Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards

       Filter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assigned

       Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

       Business and system analysis to convert impacts into detailed functional and system requirements;

       Creating data mapping for high-risk transactions.

       Enterprise-level application architecture and communicating technical strategies and solutions to proper parties;

       Defining business requirements for functionalities, adhering to object-oriented methodologies and preparing product requirement documentation;

       Monitoring feature development to ensure adherence to budget, schedule and scope;

       Evaluating IT developments and evolving business requirements;

       Analyzing business processes, systems and industry standards to recommend appropriate systems alternatives and/or enhancements to current systems;

Recommended Qualifications:

       Experience: 8+ years of progressive experience as an IT Business Analyst, Systems Analyst, or Technical Product Owner, with at least 1-2 years dedicated to fraud detection, Anti-Money Laundering (AML), or payment risk within financial services or FinTech environments.

       Analysis & Workflow Tools: Proficiency in Jira, Confluence, diagramming tools ( Microsoft Visio, Enterprise Architect), and API testing/inspection utilities (Postman, Swagger).

       Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques

       Proven interpersonal, diplomatic and influencing skills

       Consistently demonstrate clear and concise written and verbal communication

Education:

• Bachelor's degree/University degree or equivalent experience

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Time Type :Full time

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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