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Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The HR Business Partner (HRBP) is a strategic partner to assigned business units, responsible for aligning business objectives with employee and management needs. The HRBP serves as a consultant to leadership on human resource-related issues, acting as an employee champion and change agent. The role assesses and anticipates HR-related needs, communicating needs proactively with our HR department and business management, and seeks to develop integrated solutions.

Key Responsibilities

• Strategic Partnership:

  • Consult with line management, providing HR guidance when appropriate.
  • Analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
  • Provide guidance and input on business unit restructures, workforce planning, and succession planning.

• Employee Relations:

  • Manage and resolve complex employee relations issues. Conducts effective, thorough, and objective investigations.
  • Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.

• Performance Management:

  • Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
  • Assist with the performance review process, ensuring fairness and consistency.

• Talent Management & Development:

  • Identify training needs for business units and individual executive coaching needs.
  • Participate in the evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.

• HR Policy & Compliance:

  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
  • Provide HR policy guidance and interpretation.

• Recruitment & Onboarding:

  • Partner with the talent acquisition team to ensure recruitment needs for the business unit are met.
  • Assist with developing contract terms for new hires, promotions, and transfers.

Qualifications

Required:

• Bachelors degree in Human Resources, Business Administration, or a related field.
• 5-7 years of progressive experience in an HR role, with at least 3 years in an HR Business Partner or equivalent strategic capacity.
• Proven experience resolving complex employee relations issues.
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.
• Excellent verbal and written communication skills.
• Strong interpersonal and negotiation skills.
• Ability to develop strong, trusting relationships in order to gain support and achieve results.
• Proficient in Microsoft Office Suite and HRIS systems (e.g., Workday, SAP SuccessFactors).

Preferred:

• Masters degree in Human Resources or MBA .
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Experience working in a fast-paced, high-growth environment.
• Experience supporting Markets/client-facing business units.

Working Environment: office setting, minimal travel required.
Effort: minimal physical effort required.

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Job Family Group:

Human Resources

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Job Family:

HR Advisors & Generalist

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).

View Citis EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.

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