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Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

About the Team

This role sits within Citi's Procurement and Third-Party Management (P&TPM) function a critical part of Citi's First Line of Defense. The team holds end-to-end responsibility, accountability, and authority for designing and executing Citi's Source to Contract (S2C) process, governing how Citi engages with external third parties for goods and services globally.

The team operates at the intersection of strategic sourcing, contract management, supplier relationship management, and risk working closely with business stakeholders, Legal, Compliance, and Finance to ensure Citi gets the best value from its supplier base while maintaining the highest standards of risk and control.

Beyond sourcing, the team also defines and oversees Citi's Third-Party Management Programmed identifying, managing, and reporting on third-party risk across the organization to protect Citi's clients, assets, and reputation.

How This Role Fits Within Citi

The Program Management Intermediate Analyst is a developing professional embedded in the sourcing team, contributing directly to Citi's ability to engage suppliers compliantly, efficiently, and strategically. As a key participant in the S2C process, you will support Sourcing Managers and Business Activity Owners (BAOs) across the full contracting lifecycle from strategy development and competitive events through to contract execution and ongoing administration.

This is a high-visibility role that interfaces with multiple functions including Legal, Compliance, Technology, Finance, and business units making it an excellent platform for building deep procurement expertise and broad institutional knowledge of how a global bank operates.

Key Projects & Strategic Priorities

The P&TPM function is in the midst of a significant transformation, and this role will play an active part in delivering against Citi's key strategic priorities:

• Regulatory Compliance: Achieving full compliance with global and local regulatory mandates (including OCC and FCA requirements) through rigorous process adherence and audit readiness
• Platform Modernization: Supporting the migration and adoption of new sourcing and contracting platforms as part of Citi's procurement technology transformation
• Operational Efficiency: Reducing manual touchpoints, improving controls, and streamlining end-to-end contract management processes through automation and process redesign
• Issues Remediation: Shifting from reactive problem-solving to proactive risk prevention through enhanced monitoring and early detection of control gaps
• Financial Transformation: Contributing to global financial standardization by supporting the integration of procurement systems with Citi's strategic ledgers and vendor platforms

Tools, Technologies & Ways of Working

You will work within an integrated ecosystem of procurement technology platforms, including:

Category

Tools / Platforms

Source to Contract (S2C)

GEP strategic sourcing, contract generation, and lifecycle management

Third-Party Management

Aravo supplier onboarding, risk assessment, and relationship management

Procure to Pay (P2P)

Oracle catalogue management, purchase orders, and payments

Non-Employee Staffing

Fieldglass Statement of Work management and non-employee onboarding

Travel & Expense

SAP Concur

Case Management

ServiceNow

GenAI & Automation

dRAGon (GenAI Common) and Intelligent Document Processing (IDP) for enhanced contract analysis and workflow automation

Ways of working in this team are structured around Citi's Procurement Source to Contract Global Operating Process (S2C GOP), which governs each stage of the sourcing and contracting lifecycle:

Engage & Strategies Working with Business Activity Owners to define requirements and develop sourcing strategies tailored to market conditions Competitive Bidding Running transparent, documented competitive events (RFP, RFQ, eAuction) with a minimum of two to three qualified suppliers, all transacted through approved sourcing systems Due Diligence & Negotiation Managing NDA execution, leading supplier negotiations, and incorporating legal, regulatory, and policy requirements into contracts Contract Execution Using approved Citi legal templates, obtaining the right approvals, and executing contracts via eSignature where possible System Governance Maintaining accurate, complete contract records and supporting documentation in approved platforms, ensuring full audit readiness at all times

What Success Looks Like

In the first 612 months, a successful Program Management Intermediate Analyst will:

• Develop confident working knowledge of Citi's S2C process and the platforms that support it (GEP, Aravo, Oracle)
• Execute sourcing and contracting tasks end-to-end with accuracy, compliance, and minimal supervision
• Build strong relationships with key internal stakeholders including Legal, Compliance, and Business Activity Owners becoming a trusted point of contact for contracting queries
• Demonstrate a proactive approach to risk identification, escalating issues transparently and proposing practical solutions
• Contribute to at least one process improvement or efficiency initiative within the team
• Consistently maintain audit-ready documentation standards across all managed contracts

Longer term, success means being recognized as a subject matter expert in contract management and sourcing best practices with the capability to take on broader supplier portfolios, more complex negotiations, and mentoring responsibilities for junior team members.

Qualifications

We are looking for candidates who bring the following:

• 25 years of relevant experience in sourcing, procurement, or vendor/contract management
• Advanced English and Portuguese (both required) able to draft, negotiate, and communicate in a professional capacity in both languages
• Solid knowledge of contract management principles, processes, and best practices across the full contracting lifecycle
• Proficiency with contract management and sourcing tools experience with platforms such as GEP, Aravo, or equivalent is advantageous
• Strong understanding of procurement processes and supplier management, including competitive bidding and supplier risk assessment
• Project management experience comfortable managing multiple workstreams simultaneously in a structured, deadline-driven environment
• Collaborative working style able to navigate cross-functional teams and build positive relationships with internal and external stakeholders
• Continuous learning mindset proactively seeking to stay current with industry developments, regulatory changes, and evolving best practices in contract management

Education: Bachelor's degree or equivalent experience

Why Join Citi?

• Strategic Impact: Work at the heart of Citi's procurement transformation contributing to one of the most significant modernization programmed in the function's history
• Global Exposure: Engage with suppliers, legal teams, and business stakeholders across multiple geographies as part of a truly global organization
• Career Progression: Access Citi's structured career development pathways, with opportunities to grow into senior sourcing, contract management, or third-party risk roles
• Cutting-Edge Tools: Work with the latest procurement technologies, including AI-powered document processing and automation tools
• Inclusive Culture: Citi is committed to an inclusive workplace with active employee networks, development programmers, and a culture that values diverse perspectives
• Meaningful Work: Play a direct role in protecting Citi's reputation and financial integrity by ensuring the highest standards of supplier engagement and contract governance

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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