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Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Business Risk & Control Manager is responsible for providing leadership to a team involved in performing monitoring function for multiple functions & allied Services. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, hiring, etc. as well as direction of daily tasks and responsibilities

Responsibilities: Business Risk and Control Manager

• The primary function of this position is the timely execution of the Managers Control Assessment (MCA) program
• Have a good understanding of the Risk & control framework and the underlying fundamentals on Risk Management
• Supervise & manage teams involved in the end to end monitoring of the controls as defined in Risk Management policy
• Maintain oversight and monitoring of the operational risk management system and the quality of the generated data
• Lead / participate in strategic initiatives viz. control performance enhancement, etc.
• Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
• Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures. Consistently challenge the existing procedures to check relevance to evolving risks/ change in process
• Pro-actively identifies any monitoring breaks and suggest enhancements
• Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC)
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business
• Serve as partner to the onshore team & controls group and involve in Risk redesign or any other reengineering initiative
• Conduct training and regular refresher sessions on the Risk management framework to upskill the colleagues in the team
• Ensure 100% delivery is achieved as per the agreed SLA
• Manage a strong stakeholder connect through regular touchpoint meetings

Team Management Responsibilities

• Handle a team and ensure appropriate coaching & support is provided
• Foster an environment of learning and development
• Drive a strong emphasis on adherence to Citi culture, leading by example
• Ensure a robust performance management system is followed

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Quality Assurance, Monitoring & Testing

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Assurance Strategy, Constructive Debate, Controls Assessment, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure, and Regulation, Risk Remediation, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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