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Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business clients to determine system functional specifications and provides user and operational support
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Responsabilidades del Puesto

• Levantamiento y anlisis de requerimientos.
  • Documentar y traducir los requerimientos en especificaciones funcionales y no funcionales claras para el equipo tcnico.
  • Identificar casos de uso, flujos de usuario y establecer criterios de aceptacin.
• Vinculacin entre los usuarios y nuestros equipos de Tecnologa.
  • Conectar a las reas de Negocio y los equipos de desarrollo y pruebas (Developers y Testers).
  • Asegurar que la solucin tcnica responda a los objetivos estratgicos del Negocio
  • Traducir trminos tcnicos a un lenguaje comprensible tanto para usuarios como para los lderes no tcnicos.
• Modelado y documentacin.
  • Crear diagramas de procesos, prototipos o mapas de flujo para representar visualmente los requerimientos.
  • Documentar los procesos actuales (AS-IS) y proponer los procesos futuros (TO-BE).
• Gestin de cambios y validacin.
  • Evaluar y documentar solicitudes de cambio en los requerimientos durante el ciclo del proyecto.
  • Coordinar junto con PMO el proyecto de implementacin correspondiente; asegurando la correcta comunicacin con los proveedores, equipos de involucrados y cuadrando los requerimientos tcticos.
  • Validar el producto entregado y su cumplimiento; as como coordinar las pruebas de aceptacin de usuarios (UAT).
  • Brindar seguimiento como Application Owner a los requerimientos internos sobre la aplicacin.
  • Asegurar el cumplimiento de las fechas compromiso a travs de coadyuvar con tareas de diferentes reas o un seguimiento detallado de actividades.
• Soporte durante el ciclo de vida de la aplicacin.
  • Aclarar dudas tcnicas o funcionales a Negocio y a los equipos de Tecnologa.
  • Participar en el diseo de casos de prueba y acompaar las pruebas en DEV y QA.
  • Asegurar el cumplimiento normativo interno tanto de Tecnologa como de las reas evaluadoras del Banco.
  • Seguimiento del BAU relacionado a los proyectos y aplicativos correspondientes.

NOTA: Los elementos aqu descritos, son enunciativos y no limitativos. Las aptitudes y actitudes son elementos relevantes no descritos en este documento.

Experiencia y habilidades requeridas:

• Ms de 5 aos en Tecnologa o reas relacionadas (mandatorio).
• Ms de 3 aos trabajando en la Industria Bancaria, idealmente, o bien, 5 aos en la Industria de Consumo Masivo o Retail.
• Conocimiento: Ingeniero en Sistemas o carrera afn. Es indispensable que haya fungido como Analista de Sistemas o equivalente por al menos 5 aos con conocimientos en los siguientes aspectos:
  • Amplia experiencia en la ejecucin de soluciones o implementacin para productos y servicios de Back Bancario o Core Empresarial; de preferencia en sistema de Real Estate, Compras o Finanzas.
  • Experiencia en la implementacin de proyectos de ERPs; de preferencia de SAP u Oracle. Certificacin de PMI, de algn ERP como SAP u Oracle o equivalente deseable.
  • Conocimiento en el diseo e integracin de arquitecturas con sistemas legados.
  • Conocimiento de metodologas Agiles y Waterfall.
• Idiomas: Nivel de ingls avanzado y tcnico.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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